Michael Lee

Michael Lee


As a consultant, my objective is to deliver class leading transportation and logistics solutions to your organization.  I have 34 years of experience working for a world-class enterprise while delivering intelligent, efficient, and cost effective business solutions.

My background in Operations Management, Transportation Network Design, Logistics, Industrial Engineering, and Process Management represent a unique combination of disciplines.  Combined with a solid background of leading and managing people, I bring a solid body of work to the table in both experience and wisdom.  I am an experienced Transportation Manager who can help build your organization's foundation for future success.

Work experience

Work experience
Jul 2001 - Aug 2008

Region Transportation Service Manager

United Parcel Service
  • Was 1 of 5 senior managers assigned nationwide and tasked with oversight responsibility of the on-time transit of all UPS packages through the UPS ground and air networks. This included the management of the UPS Transit Map information system which documents the planned transit legs and corresponding transit times. 
  • Tasked with the responsibility of improving time in transit to meet customers expectations along with meeting the competitive challenges from both large carriers and smaller niche carriers.  
  • Managed and coordinated cost and service feasibility evaluations on all service change proposals for presentation to the UPS Executive Committee and Board of Directors. 
  • Lead project manager for operating plan development and implementation of origin and destination Alaska and Hawaii ground product. Liaised with UPS Product Design group to build cost effective operating plans to meet projected O.R. targets.
  • Shared joint planning oversight responsibility of the development of customer-specific operating plans for large volume shippers. 
  • Leadership and Management Instructor at UPS New Full-time Supervisors Training School for 3 years.
Jan 1999 - Jun 2001

Business Operations Manager

United Parcel Service
  • Managed a 300 employee sort and load operation in UPS's oldest operating facility in Southern California, processing an average of 80,000 packages per day,  By evaluating and changing internal business processes, reduced  payroll costs and operational up-times, meeting and exceeding planned monthly business goals frequently.  
  • Developed strong business relationships with management subordinates and hourly union employees, resulting in consistently high Employee Relations Index scores.
Jan 1995 - Dec 1998

Region Air Intermodal Manager

United Parcel Service
  • Had region level oversight authority of the design, development, and deployment of the UPS Intermodal operating plans on the West Coast, integrating the movement of UPS Air packages into the UPS Ground and Intermodal networks based on day, weekly, and monthly cyclical requirements.  
  • Managed process changes to the UPS Transportation Network in order optimize network capacities, ensuring trailers were moving loaded in both directions in transportation lanes.  This included changes dictated  of seasonal volume levels as well as adhoc changes necessitated by network disruptions (inclement weather, highway construction, train derailments, etc.).
Jan 1990 - Dec 1994

Region Industrial Engineering Manager

United Parcel Service
  • Region level responsibility overseeing the development and implementation of business and operating plans and work measurement standards for all UPS Hub and Tractor Trailer operations in six Western states (CA, AZ, UT, NV, ID, HI).
  • Region Coordinator for various UPS facility openings (1990-1992) – Developed design data for the hub and tractor operations, coordinated cross-functional support., and  led the development of new plans and revision of existing hub and feeder operating plans. 
  • Region Coordinator for implementation of the new UPS 3 Day Select product. Developed the design specifications which called for the integration of UPS Air packages in the UPS ground network on a day of week basis. 
  • Industrial Engineering training manager at UPS corporate and regional schools.
Jan 1985 - Dec 1989

District Industrial Engineering Manager

United Parcel Service
  • District level responsibility overseeing the development and implementation of operating plans and work measurement standards for all UPS Hub, Airport, and Tractor Trailer operations located in the counties of Los Angeles and San Bernardino. 
  • Worked cross-functionally with business operations managers and other functional groups to improve business processes, ensuring optimum cost effective performances, and maintaining UPS levels of time in transit reliability.