Download PDF

Work experience

September 2015August 2017

Mobile Sales Consultant

Vodafone

- Achieved targeted sales goals on a monthly basis while meeting expected levels of customer satisfaction

- Interacted with customers and developed relationships in order to better serve their needs and enquiries

- Demonstrated continuous effort to improve customer service by learning product features, collaborating with store managers and improving conflict resolution/negotiation skills

- Returned calls enquiring about services on offer and followed up on any potential sales leads

Skills

- Experience in handling customer concerns and solving them in a quick and desirable manner

- Strong listening, verbal and personal communication skills

- Keeping work environment clean and tidy for presentation

- Understanding customer needs and ability to learn product information quickly

Education

20122015

Bachelor of Arts

University of Newcastle

- Political Science

- English Literature

Certifications

Responsible Service of Alcohol

Liquor & Gaming NSW

Responsible Service of Gambling

Liquor & Gaming NSW