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Work History

Sep 2015Present

Coles Services

Coles Supermarket

- Meeting KPI's specifically tailored to the services provided to our customers

- Ensure that the various departments and areas of the store were maintained to a high standard with customer satisfaction a high priority.

- Ordering new stock and unloading when received

- Removing waste and keeping the front of store presentable

- Interacting with customers  and providing advice on products and enquiries

Jan 2013Oct 2015

English Tutor

Personal Business 

Tutoring once a week in subject of English - duties include independently preparing weekly lessons and ensuring goals were met.

Apr 2007Aug 2008

Junior Assistant


Maintaining high standards of OH&S, ensuring customer satisfaction and working in a team.


Customer Service

 - Meeting the needs of customers by maintaining high standards of cleanliness and order within a supermarket to the highest level possible

 - Meeting the needs of customers who require products or are unsure of the location 

- Solving problems and negotiating positive outcomes with customers and other members of staff

Communication Skills

 - Ability to verbally communicate with customers and meet their needs

 - Communication through essay writing at University ensuring that my writing was clear and well constructed to ensure successful marks and understanding from the reader

Work Ethic

 - Strong work ethics, high standards and an ability to learn quickly with minimal supervision and attention to detail 

 - Achieved good results at University which was due to a desire to succeed and a strong work ethic

 - Self motivated by desire to be successful at all things I do

 - Ability to learn quickly and incorporate learned knowledge into all aspects of the work enviornment

Time Management

 - Meeting deadlines and ensuring work is done to a high level is something I pride myself on and have shown an ability to achieve this through my time at Coles

 - Ability to meet deadlines while following procedure


Aug 2012Jul 2015

Bachelor of Arts

University of Newcastle


  • Political Science
  • English Literature

Average Results: Credit

Aug 2008Dec 2009

Higher School Certificate

Whitebridge High School

Subjects: English, Mathematics, Geography, Retail Studies and Industrial Technology

Average Results: Band 4-5


Feb 2014Present

NSW Drivers License 

Road and Maritime Services
  • Full NSW Drivers License
Aug 2008Dec 2009

Certificate II in Retail Studies

NSW Education

Successful completion resulted in skills relating to customer service, applying safe work practices, sales and security, operating retail technology and safe food handling.

Dec 2008Present

General Introduction for Constructional Work in NSW/OH&S Construction Induction Training Certificate

Work Cover