Lisa Gilliland

Lisa Gilliland

Work History

Work History
Jun 2007 - Present

National Account Manager

American Standard

National Account Manager - Special Order Sales and Stock Kitchen Sinks

·Develop and manage of $25,000,000 in sales annually

·Direct exposure with corporate Lowe’s executives for strategic sales planning, marketing, and promotional advertising

·Analysis of channel pricing and gross margin goals across key categories to maximize internal company and client interests

·Active involvement in forecasting and distribution center management for stock kitchen sink business

·Manage sole ordering system used in more than 1,500 Lowe’s stores in US and Canada for bath and kitchen special order sales

·Create and merchandise American Standard displays in Lowe’s stores, showcasing contemporary products and leading innovations

·Build and maintain Big Hammer data repository for 10,000+ sellable products across American Standard, Crane, Porcher, and Jado brands to feed retailer marketing and copy print for weekly tabs and lowe’ business

·Direct liaison with third-party wholesale company for best practice shipments to Lowe’s stores

Jan 2006 - May 2007

Research Assistant

·Principle research assistant on a grant funded by the Women’s Prison Association exploring and explaining growth in punitiveness toward female offenders

·Managed data compiled from national databases (UCR and NCRP) using Microsoft Excel

·Assisted in statistical analyses of data using SPSS

·Provided background research and located past publications related to punitiveness using scholarly journal databases and Lexis Nexis

·Designed reports for user-friendly web-based publication of preliminary findings

Dec 2000 - Jul 2003

Sales & Marketing Associate


·Managed correspondence of 500+ clients for team of two Financial Advisors

·Implemented client contact management system using Microsoft Outlook

·Developed mail merge for marketing campaign of prospective clients

·Worked closely with external insurance and mutual fund representatives to plan and prepare for informational seminars


Sep 2004 - May 2007

Bachelors of Science

Northeastern University

Minors:Law, Policy, & Society and Political Science

Honors:Summa Cum Laude, Dean’s List, Alpha Phi Sigma, Pi Sigma Alpha, Sigma Alpha Lambda

Activities: Criminal Justice Tutor, Undergraduate Provost’s Research Grant Recipient



Microsoft Office Suite

Big Hammer / Edgenet

Adobe Photoshop


Business Intelligence










·Ability to manage key account relationships and large-scale projects

·Versatile exposure with corporate high-level management and representation of director-level management in discussions with clients

·Proficient in presenting marketing programs to diverse audiences and negotiating with clients

Undergraduate Research Work