Summary

LaTanya Casillas is a consultant with ten (10) years of experience performing human resources and psychometric work in the public sector, non-profit agencies and private organizations. She performs full lifecycle project management from initial client engagement and implementation planning, to methodology development, service delivery and post delivery engagement.

While maintaining legal compliance and technical accuracy, LaTanya works with her clients to help them achieve desired outcomes in the most efficient manner possible based on organizational and resource constraints.

She has become a true strategic partner by entering all client engagements with a approach that not only considers the big picture, but evaluates the interrelatedness of organizational elements.

Past experience also includes performing selection process and compliance audits, including DOJ and EEOC compliance reviews and human resources litigation support.

Work History

Work History
Mar 2015 - Present

Project Consultant, Contract (LA Area)

CPS HR Consulting

A self-supporting public agency providing a full range of integrated HR solutions to government and nonprofit clients across the country, strategically increasing the effectiveness of human resources results in improved organizational performance for clients. 

  • Manage multiple projects consulting with clients on the design, development and implementation in the areas of: employee selection, job analysis/competency modeling, standard setting, promotional examinations, classification and compensation, and statistical analyses.
  • Manage the development, administration and scoring procedures of technical, reliable, and quantifiable cognitive and non-cognitive testing instruments applying theoretical principles and methodologies of psychometrics (i.e. the Uniform Guidelines on Employee Selection Procedures) to create both valid and reliable test items.
  • Conduct job analyses to confirm and quantify KSAs and task statements used in the development of test items along with task analyses, extracting data to define behavioral dimensions and/or knowledge content to design exercises and test items.
Aug 2011 - Jun 2014

Director, Assessment Center

Miami Dade College

The largest institution of higher education in the United States, offering a broad range of general education courses, certification training and special targeted programming for over 165,000 students.

  • Managed the day-to-day administrative and financial operations of the Assessment Center. This included administering the Center’s complex $800,000 annual budget, strategic plan and periodic analyses to determine program sustainability, growth potential and whether each program adhered to the College’s Learning Outcomes.
  • Served as an external consultant by securing contracts and diversifying funding sources to steadily increase the revenue of the Center through client-based solutions. My efforts yielded an increase in revenue by 63.30%.
  • Strategized diverse marketing efforts and strategic partnerships for the department’s testing, training and leadership programs, including optimizing digital content and brand presence and increasing stakeholder engagement.
  • Managed the development, administration and scoring procedures of technical, reliable, and quantifiable cognitive and non-cognitive testing instruments applying theoretical principles and methodologies of psychometrics (i.e. the Uniform Guidelines on Employee Selection Procedures) to create both valid and reliable test items, including: written examinations, in-basket, strategic planning, interactive, oral presentation exercises, physical ability tests, structured interviews, etc.
  • Managed and participated in the daily development and administration of specialized training programs and leadership workshops for external clients including: assessment center preparation, customized skills assessments, executive performance evaluations, job analyses, international leadership programs, needs analysis, employee surveys, etc.  
  • Presented to school leadership – both orally and in writing – the department’s annual strategic plan, bi-annual departmental update and explanation of newly developed projects. Additionally, presented to current and potential external clients to sell the department selection and training programs.  Represented the College at several industry and public safety functions, both domestically and abroad.
  • Directly responsible for the staff recruitment, selection and development, employee records management, staff training, organizational development, and workforce and succession planning for all Assessment Center team members.
  • Supervised and mentored a staff of seven (7) individuals with responsibilities ranging from administrative to highly technical specialization.
Aug 2006 - Aug 2011

HR Specialist, Testing and Validation

CITY OF MIAMI

The municipal governing body for Miami, Florida, the 42nd largest city in the United States, employing more than 4,500 employees over 40 departments.

  • Assigned to the NEOGOV implementation project as the lead implementation specialist and intra/inter-departmental contact for the NEOGOV human resources information system and Oracle human resources information systems.  My efforts with this project earned me the 2009 ERP Management Award from the City.
  • Served as an independent and impartial monitor for internal structured interview processes for positions in the classified service, which consisted of developing the interview questions, calculating and finalizing candidate scores; written summary of interview results; and conducting interview review meetings with candidates.
  • Assisted with and participated in the daily development, administration and scoring procedures of personnel selection instruments for internal clients, including: written examinations, in-basket, strategic planning, interactive, oral presentation exercises, physical ability tests, structured interviews, etc., ensuring the validity and reliability of each instrument using industry standard guidelines (i.e. the Uniform Guidelines on Employee Selection Procedures).
  • Developed, administered and compiled results for job analyses to determine the critical duties and tasks performed for various classifications, written examination necessity to select qualified candidates and what relevant information will be included as part of the written examinations.
  • Prepared for, responded to, and represented the City in various legal forums for group grievances, arbitrations, mediations, and Civil Service Board hearings for written examinations and interview processes in the classified service.
  • Researched, evaluated and edited the City’s Personnel Policy Manual (PPM) that serves as a reference guide for the Human Resources department and assisted the City in complying with federal, state and local HR standards and policies.
  • Prepared Request for Proposals (RFP) for promotional examinations which include developing timelines; supporting the evaluation committee processes; preparing contracts; obtaining all required signature approvals; and negotiating terms with successful proposer, etc.
  • Designed and maintained the City’s electronic Compensation Book for all City classifications.
  • Completed large-scale adverse impact analysis projects on major city classifications such as Firefighter, the Typist Clerk Series (I, II and III) and Engineer series (Technician, I, II and III), etc.
  • Represented the City at numerous external career fairs and employment functions to engage and recruit high-quality candidates for open and upcoming City recruitments.
May 2005 - May 2006

Human Resources Assistant

URBAN RETAIL PROPERTIES

One of the nation’s leading third-party real estate management firms, specializing in regional malls, community centers, and big box portfolios. Urban currently manages a diverse portfolio with more than 80 properties in 29 states.

  • Interviewed applicants for temporary staffing to determine qualifications, interest and suitability for employment before they appear before the supervisor. Advised applicants on job opportunities and requirements, and of the advantages of working at Urban Retail.
  • Conducted verification of employment for recently hired employees and prospective job applicants.
  • Coordinated schedule of events and documentation for annual employee benefits program open enrollment.
  • Continually worked with new employees for successful on-boarding and completion of new hire orientation.
  • Implemented the company-wide birthday recognition program in addition to the coordination of various company programs and activities including annual service awards and corporate volunteer program.
  • Assisted with benefits program guidelines and procedures.
  • Maintained onsite and offsite personnel files of current and past employees.
  • Directly supervised 2-3 temporary employees with administrative and clerical functions.

Education

Education