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Summary

A friendly, outgoing individual who enjoys working with people. My employees will say, very serious when need be, yet able to have fun and make work enjoyable.

Qualities would include:

  • Hiring qualified staff
  • Training and coaching to meet customer satisfaction
  • Include incentives for staff to reach goals
  • Prepare crew and manager schedules
  • Manage Profit and Loss statements
  • Conduct Staff meetings twice a year
  • Prepare and address staff performance reviews

Work experience

General Manager

McDonalds Restaurant

I have been with McDonalds for over 30 years. Twenty-five of these years had been in Management positions. There have been great opportunities to work for both The Corporation and Franchise Owners. There are slight similarities between them both, put the object is the same. To  be the best fast food business in the area, providing customer satisfaction that will increase profitability and marketshare.

Education

Associate's

Delta College
Sep 2008Present

Bachelor's

Davenport University

References

Donald Oblinger

Don is the Owner of both St Louis and Shepard. We have worked together since 2008

Katlyn Hendershot

Katlyn is considered my right hand woman. She is able to help me with hiring and training of both crew and crew trainers.

Mary Flores

Crew member for me at St Louis

Buffy Barnaby

Buffy manages the other restaurant our owner has. We have known each other since 2008

Skills

Managing up to 15 employees at one time
There are 8-15 employees scheduled hourly every day. It is a skill in itself to keep them Motivated Focused Coached on proper procedures Stay productive within their shift HAVE FUN

Certifications

HU-Hamburger University

Diploma

Effective Management Practices

Diploma

Advanced Skilled Management

Diploma

Basis Skill Management

Diploma