Susan Cripps

Susan Cripps

Summary

A friendly, outgoing individual who enjoys working with people. My employees will say, very serious when need be, yet able to have fun and make work enjoyable.

Qualities would include:

  • Hiring qualified staff
  • Training and coaching to meet customer satisfaction
  • Include incentives for staff to reach goals
  • Prepare crew and manager schedules
  • Manage Profit and Loss statements
  • Conduct Staff meetings twice a year
  • Prepare and address staff performance reviews

Work History

Work History

General Manager

McDonalds Restaurant

I have been with McDonalds for over 30 years. Twenty-five of these years had been in Management positions. There have been great opportunities to work for both The Corporation and Franchise Owners. There are slight similarities between them both, put the object is the same. To  be the best fast food business in the area, providing customer satisfaction that will increase profitability and marketshare.

Education

Education

Associate's

Delta College
Sep 2008 - Present

Bachelor's

Davenport University

Skills

Skills

Managing up to 15 employees at one time

There are 8-15 employees scheduled hourly every day. It is a skill in itself to keep them Motivated Focused Coached on proper procedures Stay productive within their shift HAVE FUN

Certifications

Certifications

HU-Hamburger University

Diploma

Effective Management Practices

Diploma

Advanced Skilled Management

Diploma

Basis Skill Management

Diploma