Consulted with domestic and international organizations to develop and implement business strategies that focused on organizational procedures, processes, target market strategies, personnel development, and development, and objective based training. Engagements consistently produced dramatically improved results in such as areas as product development, customer relations/satisfaction, quality output and increased fiscal profits.
- Implemented quality control mechanisms that decreased overall defects by 27% and increased productivity by 45% within one year for Vanity Fare magazine.
- Developed and executed career succession plans that decreased internal turnover of Mendoncino Medical Center by 42% and increased customer satisfaction by 31% within one year.
- Provided manufacturing organization (Recovery Sales Corporation) with value-added materials management process that increased sales by 20% and product turnaround by 40% within one year.
- Authored and implemented procedural compliance manuals that improved ownership and accountability for product development and sales; improved internal morale and exceeded expectations of external customer.