Summary

Seasoned telecommunications professional with over 25 years of hands-on and management experience. Proven track record of success. Field Program Manager with product evaluation,selection and improvement experience. Dynamic Project Manager with Tier 1 carrier experience. Certified PMP, PMI member in good standing. COMP-TIA Network+ certification . I can function effectively in-office as part of or leading a project team, onsite as Project Manager / troubleshooter, or as a telecommuting employee. I have been the "go-to-guy" for particularly difficult or sensitive situations at many of my previous assignments, with a very high success rate.

Work History

Work History

Technical Specialist

MCI Communications
  • Installed and maintained digital channel bank equipment on customer premises.
  • Trained MCI personnel on digital channel bank installation and maintenance.
  • Responsible for remote terminal maintenance in Kansas and Missouri.
  • Installed and maintained switched and special circuits and equipment in the central office.
  • Maintained DMS-250 digital switch
Apr 2006 - Oct 2009

Network Planner

Sprint

  • Project Management for new Voicemail platforms and expansion of existing systems.
  • Project Management of voicemail rehome activities and capacity management.
  • Coordination of multidepartmental teams using approved project management tools and methodologies
Jun 2005 - Apr 2006

Project Manager

Tek Systems, Inc
  • Contractor to Sprint. Wrote Network planning letters, obtained CLLI and Point code information for new major National Platform installations.
  • Co-ordinated installation planning and activities.
  • Project Management of telecommunications infrastructure for Tier 1 carrier
Apr 1997 - Feb 2005

Field Program Manager

Telco Systems
  • International and national travel to manage and troubleshoot major account projects and services.
  • Managed and planned all large field service / installation projects and personnel.
  • Created technical documentation for published equipment operation manuals.
  • Created and implemented documentation and forms related to installation, service, and maintenance of communications equipment.
  • Provided second-level onsite and remote technical support to Sales, TAC group and customers.
  • Specified, selected, and obtained best pricing for test equipment and telecomm supplies.
  • Provided technical training to internal personnel and large customers.
  • Wrote procedures ( MOP ) and statements of work ( SOW ) for labor at Tier 1 carrier facilities.
Jan 1996 - Apr 1997

Consultant

Intellicommunications, Inc
  • Troubleshooting and repair of network management systems and fiber optic equipment.
  • Project Management for building wiring, PABX system trunking and station assignment.
  • Created tracking and assignment documentation.
  • Specified and selected telecommunications services and equipment, negotiated best pricing.
  • Designed and specified equipment for internet provider POP.
Jan 1995 - Dec 1995

Systems Engineer

Osborn Sound & Communications
  • Engineered and specified LAN and telecommunications equipment and supporting hardware for bids to public school boards in SW Florida.
  • Selected and managed vendors and negotiated best pricing for both LAN and PDS materials.
  • Project and personnel management for installation of ongoing work.
May 1994 - Nov 1994

Manager of Digital Products

Digi-Cell Communications

  • Trade show and customer presentation of emergency cellular backup and remote telecommunications systems.
  • Sales of long-distance services and technical support to large corporate accounts.
Jul 1989 - May 1994

Network Control Manager

Intermedia Communications of Florida
  • Specified, installed and maintained various mainframe and PC remote management systems.
  • Controlled and managed fiber optic network, management systems and CPE.
  • Negotiated preferred pricing for NMS, fiber optic equipment, and telecommunications network.
  • Directed and managed field forces consisting of both employees and contractors.
Feb 1988 - Jun 1989

Network Manager

Cablevision of Central Florida
  • Designed fiber optic network for customer service application.
  • Designed, specified and installed fiber optic network for corporate support application.
  • Selected and managed vendors of network equipment, obtained preferred pricing.
Mar 1979 - Jun 1985

Equipment Maintainer

GTE Communications
  • Maintained SXS central office and associated equipment
  • Maintained and installed special services and associated equipment in the central office
  • Maintained digital transmission and FDM equipment in the central office

Education

Education
Feb 2005 - Jun 2005

COMP-TIA Net +

New Horizons Computer Training Center

·Comp/TIA Network +

·Introduction to Cisco Networking Technologies

      Cisco CCNA

Skills

Skills

General PC skills

I am skilled with general MS Office applications, and am as comfortable insde the machine as I am in operating it.  I have built my own computers, and have maintained my own PC's, network and connectivity for both business and personal use.

Project Manager

PMI certified, I began managing projects as part of my function as Field Program Manager at TELCO SYSTEMS.  All projects I have been involved with to this datehave bee completed successfully.

Network Manager

I have a great deal of experience in building and managing Telecommunications Networks.

General Telecommunications

I have always been the " go to guy " for particularly difficult or convoluted issues, with great success.  I am expert in DS0, T1, DS3, Fiber Optic connectivity.  I have a great deal of experience with Channel Banks, M13 Multiplexers, Asynchronous & SONET optical transport, SXS switching, and other Telecommunications equipment types.

Certifications

Certifications

COMP-TIA Net +

COMP-TIA
Dec 2005 - Dec 2009

PMP

PMI