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I am a  detail-oriented and customer focused professional who works hard to get the job done, accurately, and on time. I have experience in various industries, including banking, title insurance and accounting. I am seeking a position where I can use my current skill and develop new ones to benefit a prospective employer.

Work experience


Title Underwriter


Reviewed title searches according to state and client guidelines. Reviewed an average of 45 titles a day. Rejected incomplete title searches when additional information was required, such as an attorney certificate.


Title Examiner I

National Real Estate Information Services

Entered information for title searches into system and proofread searches entered by outside source to ensure accuracy. Contacted abstractors and tax authorities for necessary information. Posted payments for work done by abstractors. Endeavored to meet client deadlines by following up with abstractors and ensuring that reports were returned on time.


Tax Preparer

H & R Block

Prepared tax returns for clients during tax season.  Reviewed client tax situation and suggested methods to reach client goals.  Offered financial products to meet client needs.  Sold Emerald Savings, EasyIRAs and Peace of Mind products.


Virginia Title Production


Performed quality control, customer service and other tasks as required for Virginia area clients and customers.  Contacted clients with status updates and logged notes into system. Proofread data-entered information and generated title search reports, averaging 20 orders a day.


Quality Control Senior Rep.


Performed tasks in addition to Quality Control Production Associate duties, including answering questions and assisting team lead whenever necessary.  Assisted employees with questions on processes and IT issues, and directed them to the appropriate personnel for solutions.  Proposed improvements for production logging for both employees and management by planning and developing new production logging system, saving management from two hours of tedious work. Completed a daily average of 35 documents with an impressive 99.9% accuracy rate.


Quality Control Associate


Proofread data and generated title documents for clients.  Completed a daily average of 45 documents with an impressive 99.9% accuracy rate.  Revamped data entry error log, saving employees an average of five minutes and increased accuracy by 25% when logging errors.  Participated in training classes to learn about ALTA land title procedures. 




University of Phoenix

Courses included accounting, financial analysis, portfolio management, and e-business.


Data Entry
Microsoft Office Suite 2003
I gained accounting experience by keeping financial records and producing reports for an Avon Representative for four years.