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Work experience

Oct 2008Present

Substitute Teacher

Newton County School System
Aug 2006Jan 2009

Salesperson/ Office Manager

Interior Styles

·Maintained top sales goals while displaying a professional image with a high level of ethical code.

·Cash transactions including receipts and auditing; Conducted inventory audits and fixed inconsistencies.

·Coordinated furniture deliveries, provided updates for sales and special offers and provided assistance to the Owner.

·Customer service that concluded discrepancy resolution by identifying the appropriate level of responsibility for decision making within the business.

May 2007Jan 2008

Program Assistant

GA Dept. of Driver Services

·Provided professional administrative support to the Program Director of ADAP (Alcohol and Drug Awareness Program) under general supervision.

·Gathered, compiled, and analyzed data received from defensive driving and DUI programs regulated by the department.

·Provided effective customer service by communicating technical information to internal and external customers tactfully.

·Performed general office work to include duties such as telephone usage, filing, typing, handling customers' questions or complaints, data entry, computer usage, and/or bookkeeping/accounting.

Mar 2007May 2007

General Clerk


·Performed daily office tasks such as filing, recording, maintaining records, copying, posting, and other similar duties, using Microsoft Office Software including Word, Access, Excel, and PowerPoint.

·Followed organizational and departmental procedures to complete tasks timely while cooperatively working individually and as part of a team.

·Maintained knowledge of Regulatory Compliance rules and regulations as well as operational policies and procedures.

·Assisted Compliance Analyst with applications and special projects.

Jan 1999Jul 2006

Executive Administrative Assistant

CTG Holdings

·Supervised and facilitated department staff of 6 or more, volunteers and work week participants and weekly department meeting.

·Provided ongoing support through hands-on work in the department; Answered telephone calls promptly and efficiently, directing them to the proper staff.

·Processed various internal and external correspondence; Routed office mail to include receiving, date stamping and distributing.


Jan 2008Present

Bachelor of Arts

Georgia State University
Aug 2006Dec 2007

Associates of Arts

Georgia Perimeter College