Download PDF


I am seeking an academic support position, particularly in academic advising. I have worked in the education and nonprofit sectors for over six years. My related skills include teaching, counseling, advocacy, employee training, and administration. I excel when I work one-on-one with clients in a holistic framework, empowering individuals to make intentional choices that promote their personal, professional, and intellectual fulfillment.

Work experience

Oct 2015Jan 2016

Crisis Intervention Advocate

Center for Women and Families

In a fast-paced call center environment, worked with survivors of intimate partner violence and sexual assault. Counseled clients and assisted them with problem solving, clarifying priorities, and connecting with internal services and/or external community resources. Provided on-going residential client support and performed administrative tasks for the Southern Indiana shelter as needed. Completed 40 hours of intensive training classes on working with survivors of trauma, with a focus on counseling,  trauma-informed care, empowerment, and prevention.

Jul 2015Sep 2015

Adjunct Instructor

Brown Mackie College

Worked on a month-to-month contract teaching literature and composition courses to adults seeking Associate's degrees. Gained valuable experience working with non-traditional students, many of whom were working full time jobs and raising children. Met with students one-on-one and helped students compartmentalize and cope with the workload of intensive monthly classes.

Jul 2013May 2015

Executive Business Professional

Seven Counties Services, Inc.

Started at Seven Counties’ Developmental Services Division as a temp worker in July 2013 to process payroll for over one thousand caregivers of individuals with developmental disabilities.  Hired on as a Senior Business Professional in October 2013, involving an increase in training responsibilities and more control over payroll processing and auditing. In April 2014, promoted to Executive Business Professional for efforts to streamline financial and clinical auditing processes, involving collaboration with case managers and supervisors. Position required a high level of organization and communication skills.

Aug 2011May 2013

Graduate Teaching Assistant

University of Louisville

Awarded a Graduate Teaching Assistantship to attend University of Louisville’s Master of Arts in English program. Worked as a Writing Center Consultant for first year of MA program, partnering with students across disciplines to help them become more confident and effective writers. Taught classes as a full instructor in second year of program: two sections of Introduction to College Writing followed by two sections of Intermediate College Writing. Met with every student at least twice per semester for one-on-one conferencing to discuss student’s progress in the class as well as overall goals and academic interests.

Oct 2010Jul 2011

Program Coordinator

YMCA Arcadia

The YMCA Arcadia program (now The Newcomer’s Program) consisted of afterschool and occasional weekend programming for local Somali Bantu refugees ages 13-19. Started as a Youth Worker and was promoted to Program Coordinator within three months. Worked closely with the Director to ensure the daily operations ran smoothly. Created educational programming to help teens acculturate to life in America, such as homework hall, nutrition classes, and driver’s education. Maintained strong relationships with teens, providing emotional support and advocating within the school system. Participated in workshops on cultural sensitivity and trauma-informed care to better serve clients.

Jul 2009Jul 2010

ESL Teacher

WILS Language School

WILS is a private English academy for school-age children, college students, and working adults in Seoul. As part of year-long contract, taught English as a Second Language to class sizes averaging ten to fifteen students. Met with parents and communicated through a translator to give progress reports. Though most classes were elementary, frequently requested to teach adult conversation classes due to the rapport established with college students and working adults.

Jun 2002Jun 2009

Customer Service Representative

Various Employers

During high school, worked as a barista at The Grounds Cafe (June 2002-August 2004). During summer and winter breaks in college, continued barista work at La Taza Coffeehouse (June-December 2005) and C’ville Coffee (June 2006-August 2007). Served customers with a friendly and inviting demeanor. After graduating from college, worked retail at a gourmet cooking-product store called Oil and Vinegar (June 2008-June 2009). Engaged customers with a high level of interaction: conducting tastings, exchanging recipe ideas, and brainstorming holiday gifts.


Aug 2011May 2013

Master of Arts in English

University of Louisville

Louisville, KY

Aug 2004May 2008

Bachelor of Arts in English

Virginia Tech

Blacksburg, VA

Jun 2007Aug 2007

Study Abroad Program

American Intercontinental University

London, U.K.

Honors & Awards

Featured Article, Philologia, Virginia Tech, April 2009

Sigma Tau Delta English Honor Society Member, Virginia Tech Chapter, 2007-2008

Human Resources Scholarship, Virginia Tech, June 2007

Presenter, National Conference on Peer Tutoring in Writing, Chicago, IL November 2-4 2012

Presenter, ACC Meeting of the Minds Conference, Florida State University, April 17-20 2008