Printing tool Download PDF

Work experience

Mar 2015Present

I.T Manager

Anglo Beef Processors - W A Turner
Nov 2010Feb 2015

I.T Manager

Anglo Beef Processors - Wessex Foods


  • Evaluated user needs and system functionality and consistently ensured that ICT facilities met user requirements.
  • Oversaw the effective planning, development and execution of the ICT budget, obtained competitive prices from suppliers, ensuring prudent ROI.
  • Scheduled upgrades and security backups of hardware and software systems as appropriate.
  • Conducted robust research and installed new systems to optimise workflow.
  • Ensured the smooth running across the desktop environment, including anti-virus software, print services and email provision.


  • Led the successful Installation of dual wan link with failover preventing loss of connection to critical factory systems.
  • Managed the Implementation of data capture system used for traceability and D.N.A sampling.
  • Ensured regular Involvement and management of disaster recovery procedures.
  • Collaborated with head office to provide beta testing for new systems.
Mar 2002Nov 2010

Support worker


Mar ‘02 - Nov ‘10:    IT Support / Senior Support Worker - Mencap, North Yorkshire, UKProvided hands-on support to adults with learning disabilities / behavioral problems, and also leveraged accomplished technical skills supporting the Mencap’s technical infrastructure needs.


  • Ensured the full security of all data from internal and external malicious attack.
  • Provided users with appropriate support and advice and training where appropriate
  • Delivered secure access to the network for remote users
  • Executed crisis management, at times involving complex technical hardware or software reconciliation tasks
  • Supervised users in the correct and compliant use of technical tools and information.
  • Maintained knowledge of the latest technologies consistently.


  • Achieved Microsoft Certification and managed a 6 months roll-out of new Hardware involving the installation and networking of Windows-based PC's across the Mencap enterprise; including into homes and offices.

Continuous Professional Development:

  •  Studying and on target for Cisco CCNA accreditation in Feb 2014.
  •  ITIL v3 study to commence in Spring 2014.


  •  Website Design, Linux development, Arm system development, Architecture and Travel.


An exceptional and proven IT Microsoft certified professional now ready to undertake a fresh appointment. Commercially astute, people engaged and possessing an impressive ability to reconcile complex technical infrastructure tasks where the need to quickly understand, define and deploy a scalable and fiscally prudent solution is deemed business critical. A skilled trouble-shooter, providing an efficient and proactive approach to ensuring 24/7 Infrastructures; including Desktop Support, Recovery, Upgrades, Security, Planning, Strategy and Server Maintenance across the business platform. A proactive leader, leveraging communication excellence to drive up efficiency, productivity and satisfaction. Consistently able to mitigate operational risk and support organisation transformation successfully across multiple sites, whilst harnessing sustainable team, customer and stakeholder relationships.


  Microsoft Server 2000, 2003, 2008.     Windows XP / 7 / 8.     Office 2003 - 2010.     Linux - Centos, Opensuse, Slackware, Debian, Smoothwall.     ESXi - VMware.     LAN and WLAN - Implementation and administration.     Remote support.     Firewall and Antivirus implementation.     Telecoms / PBX administration.     Environmental monitoring systems.     ArcServ Backup.    


Jun 2015Jan 2016

Cisco CCNA  200-120

Jun 2008Nov 2009


Microsoft MCSE 


Exeter College

City & Guilds Computer & Computing