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Work experience

Aug 2008Present

Marketing and Communications

Confidential

(Confidential) Inc. – Chicago, IL (Public Relations)                                                                                       

Position: P/T: Marketing and Communications

Duties: Website framework proposals and management, incorporation, trademark, and copywriter protection, online communications, website copy, and project management. 

Products:  Website, eNewsletters, online communities, online communications

  
Jun 2006Aug 2008

Product Development & Project Manager

Goliath Solutions

GOLIATH Solutions PLL (SOLD) – Deerfield, IL (Marketing Intelligence) 

Position: Product and Marketing Manager

Duties: Online training portal, online product ordering system development, distribution & quality control, cross – functional team management, product roadmaps, inventory management and forecast.

Products:  RFID chip, WMS, Online Training & Certification Course, Forecasting and Budget Processes

May 2002Sep 2005

Global Innovation Manager & Project Manager

Whirlpool Corporation

Whirlpool Corporation – Benton Harbor, MI (Consumer Products)

Position: Global Product Manager – Team located in Milan, Italy and San Paolo, Brazil

Duties: Global team leadership, research and marketing, product specifications and roadmaps, product innovation idea generation, proposing new products, line extensions, and upgrades. 

Products: Whirlpool Refrigerated Drawer, Gladiator Series Refrigerator, Whirlpool Wine Product Line, Brastemp Mobile Refrigerator

20002002

Global Product Development

GE Global Exchange Services

GE Global Exchange Services (SOLD) – Gaithersburg, MS (B2B Services)

Position - Senior Product Manager

Duties: Team leadership, design and concept proposals, sales coordination, product specifications and roadmaps, competitor research, product benchmarking, VOC research, project management. 

Products: Web-based tracking service, internal track & trace system for GE Lighting, Medical, & Transportation

19962000

Senior Product & Marketing Manager

Federal Express Corporation (AGFS)

Federal Express Corporation - Memphis, TN (Transportation & Logistics)

Position: Senior Product Manager & Senior Marketing Manager

Duties: Cross-functional team management, proposing and implementing overall new product marketing strategy, proposing and leading new product marketing plan (launch), marketing communications, targeted marketing campaigns, sales collateral, and sales training materials. 

Products: AGFS division’s FedEx 1-Day, 2-Day, and 3-Day Freight Services

Education

Diploma

Low Heywood Thomas

King Low Heywood Thomas is an independent, college preparatory school serving students from Pre-Kindergarten through Grade 12.

Bachelor of Arts

The University of Memphis is a learner-centered metropolitan research university providing high quality educational experiences while pursuing new knowledge through research, artistic expression, and interdisciplinary and engaged scholarship.

Masters in Business Administration

Fogleman College of Business, UofM
The Sparks Bureau for Business and Economic Research conducted over $3 million in contract and grant research in 2007. The Bureau is one of the largest bureaus for economic research located in a college of business in the nation.

Skills

Negotiation & Influence Certification
Received from Georgetown University of Professional Development - a five course, 3 month training program that met, at minimum, twice a week.  Focus was on types of negotiating and counter techniques.
Six Sigma - Greenbelt Certification
Received from the University of Michigan, College of Engineering.  Intensive semester of lectures, daily tests, examinations, and capstone course.  Focus was on basic techniques and modeling for measuring and improving both production and service processes.

References

Carmine Parisi

“I worked with Livi on a number of projects for our mutual client Revlon. She was always very helpful and knowledgeable in getting us what we needed to meet our customer's delivery requirements. Everyone in my organization enjoyed working with Livi not only because she was a pleasure to deal with but also she provided accurate information on a timely basis and kept us apprised of any schedule issues that would effect our performance.”

James Michael

“Right when my organization needed an objective eye to take a look at our efforts to develop new revenue streams, Liv made the time to give us the overhead view we needed. She asked the right questions, challenging some of our assumptions without ever being anything less than professional and personable. As she was working pro bono for our non-profit, it is especially impressive that she earned and kept the trust and attention of our decision makers. Not your typical volunteer!”

Lara Piu

“Livi Smith is a good team player and an excellent communicator. I am a first-hand witness of her generous display of time, resources and leadership with organizations in her community, such as The Chicago Lightouse, the Irish-American Alliance and our local LakeView Business Association. I am particularly impressed with her relentless thirst to learn and evolve, which most recently has been expressed in her New Product Development Certification studies as well as her interest - and successful uptake - in public relations. Ms. Smith quickly learned the ins and outs of public relations and leveraged her new skill for the benefit of some very worthy causes. I believe she would be an asset to any company; potential employers should give her top consideration.”

Tony Birchall

“During her time at Goliath Solutions, Livingston implemented a new process for GSK, that not only saved saved us countless hours of rework, but ensured we had product in the right place at the right time at the right price. I found Livingston to be decisive, fiscally prudent and a true collaborative business partner”

Corporate Communications

Awards and Recognition

Marketing / Collateral

Project / Project Information

Certifications

Associations / Memberships

Summary

Product and Marketing

Objective: A challenging position where my background in marketing and communications can be utilized and expanded.

PROFESSIONAL SKILLS

·Demonstrated ability to generate marketing materials

·Demonstrated ability to plan and execute marketing campaigns

·History of success with Designers, Engineers, Architects, Contractors, End-users and Distributers

·Detail and deadline-oriented, able to manage concurrent projects with tight timelines

·Established aptitude to work in a lean environment and be creative with resources