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Work experience

Nov 2014Present

IT Infrastructure  and Networking Specialist

Azadea Group Pvt. Ltd
server. Desktop and application support. IT infrastructure and Networking specialist) Installation and configuration of new servers, HP smart start, iLO configuration and RAID levels(HP Proliant DL380P Gen8/HP Proliant DL380 G7) based on the requirement. Preparing ESXi 5.5 hosts, configurations of storage, network, virtual machines and P2V conversion as needed. Installation and configuration of Hyper V servers and virtual computers(type 2). Active directory users and computer configurations, DC demotion, performing authoritative and non-authoritative database restoration. Implementation and troubleshooting of new group policies to improve organizational security. Administration of different mailbox types, distribution group, troubleshooting mail delivery issues and edge server in Exchange server 2010 environment. Managing, scheduling and restoration of Symantec backupexec 2012 client and troubleshooting backup exec issues. Installation and configuration of different backup job on Veeam 8.0, troubleshooting backup failure issue. Changing the backup tapes on timely manner and administration of tape library using HP Command View MSL. Managing WSUS server, troubleshooting WSUS issues and ensuring clients are up-to-date. Configuration of new DHCP scope and IP reservation based on multiple sites requirement. Installation and configuration of NAS storage based on the requirements of sites. Daily monitoring of Data center assets to make sure that there is no hardware related issue. Maintain data center assets and data center diagram based on the equipment's list. Installation and configuration of Symantec backupexec DLO for desktop/laptop computers. Troubleshooting performance related issues, user support for Windows clients OS's, Hardware, Printers, LAN and WAN. Supporting users based on the request or incident.
Jun 2013Sep 2014

Network Support Engineer

RM Educational solutions India Pvt Ltd
NETWORK SUPPORT ENGINEER Project: Provide the technical support for UK based clients, Trivandrum L2 Support for Windows Servers and Symantec technologies. Proficient in providing Remote administration of Windows Server 2003/2008/2012 for UK based clients using Logmein web solution. Troubleshooting Active Directory issues-Replication, DC demotion, FSMO Roles, AD restoration, Offline-defragmentation, MDC cleanup for failed Domain controllers. Configuring and troubleshooting group policy object issues-group policy filtering, generating RSoP, and restoring GPOs. DNS serer administration, zone administration and creation, records creation and deletion. DHCP Administration: Scope, scope Option and DHCP Server Configuration. Configuring and troubleshooting IIS and related services. Managing Symantec Endpoint Protection-Installation and configuration of clients and policies, troubleshooting client communication issues and live update issues of SEPM. Configuring, managing and troubleshooting NT Backup and Windows Server Backup. Managing Symantec Backup Exec 2010 & 2012-Installation of Backup Exec, configuring D2D2T backup solutions, troubleshooting backup exec issues. Exposure to disaster recovery of servers. Performing authoritative and non-authoritative database restoration. Installation and configuration of WSUS server, managing clients, troubleshooting WSUS issue and ensuring clients are up-to-date. Analyze the event logs and related service to avoid the network issues and act proactively. Support the installation of application software based on client requirement. IT documents preparation and maintaining of all IT activities documents. User support for Windows clients OS's, Hardware, Printers, LAN, WAN & WLAN. Supporting installation and configuration of VMware ESXi host servers. Managing vCenter environment-Installation of Vcenter, Creating virtual machines, converting P2V.
Jun 2012May 2013

Network Support Engineer

HCL Comnet Ltd
Network support engineer. Project: The Federal Bank Ltd, Cochin Daily managing and monitoring activities of Linux and Windows servers. Regular System administration activities like backup, restore, user administration, etc. Applying operating system patches and configuration changes. FSMO roles administration: Placing of Global Catalog and FSMO role transfers. Managing Simple Partitions and file systems. Active directory and ADC user account management. Configuring the RAID levels. Monitoring and managing the Enclosure components using OA\ IMM Performing routine audits of systems and software. Monitoring system logs and event logs. Updating the Firmware and getting the Diagnostics. Installation and configuration of Hardware components in the HP/IBM/Dell servers.
Jan 2010Apr 2012

Associate Network Support Engineer

HCL Comnet Ltd
Associate Network support engineer. Project: Centre for Excellence in Technology-Mysore Installation of Operating system Windows 2003, 2008 and 2008 R2 and Red hat 5.6. Installation of Active Directory and maintaining the user accounts. Installation, configuration and maintaining Windows Failover clustering service. Installation, configuration and maintaining of Network Load balance.
Jul 2010Dec 2010

Associate Network Support Engineer

HCL Comnet Ltd
Associate Network support engineer. Project: Tivoli End point protection Tool, Bangalore IBM Tivoli Endpoint Manager Installation, Patch management with 17000+ clients reporting. Implementing batch files and relevance as per the requirement. Able to fixing the patches in all the clients based on the applicability. Making up the fixlet and baselines based on the criteria. Maintaining and removing the Security tool. Establish and maintain effective working relationships with those contacted in the course of work. Professional certifications Microsoft certified solution associate-Windows server. Microsoft Certified Professional-Windows server



Diploma in Computer engineering

Edutech NTTF India Pvt Ltd


Microsoft certified professional


Microsoft certified solution associate



Desktop and application support
Microsoft exchange server 2010 administration
Antivirus administration
Backup administration
Data center administration
Handling suppliers and vendors
Windows roles/features
Active directory, DHCP and DNS