Summary

 Chinese Name is Liu Yu-Hsuan, English name is Donna.

Graduated from National Taipei University of Business, Associate of Arts (A.A.) student, major Secretarial Science.

8 years experience in Service Industry, I've had few jobs before,

which I would like to think shows that I'm able to adapt to new and different things.

In the future I see myself working in Aviation industry with/in Asia, Europe, to be more international.

I am currently looking for an opportunity to start new industry career, feel free to contact with me.



Work History

Work History

Bartender

Beer & Cheese Social House
Aug 2015 - Present

●Prepare alcohol or non-alcohol beverages.

●Take orders and serve snacks and drinks.

●Interact with customers.

●Assess customers’ needs and preferences and make recommendations.

●Mix ingredients to prepare cocktails.

●Plan and present bar menu.

●Check customers’ identification and confirm it meets legal drinking age.

●Restock and replenish bar inventory and supplies.

●Stay guest focused and nurture an excellent guest experience.

●Make events, good at Public Relations.

Customer Service Specialist

Theta Business Center
Jul 2015 - Present

Word processing.

●Audio and copy typing.

●Letter writing.

●Dealing with telephone and email enquiries.

●Creating and maintaining filing systems.

●Scheduling and attending meetings, creating agendas and taking minutes - shorthand may be required.

●Keeping diaries and arranging appointments.

●Organising travel for staff.

Hairstylist

Oct 2012 - Jun 2015
  • Talk to clients about their requirements
  • Cut hair using clippers, scissors or razors
  • Shampoo, condition and rinse hair
  • Provide services such as colouring, bleaching, applying treatment, permanent waving (with chemical solutions), straightening and tinting
  • Dry hair and style it using brushes, combs, straightening irons and other equipment
  • Advise clients on hair care
  • Block (shape), clean, colour, adjust, curl and cut wigs and hairpieces
  • Attend hairdressing seminars and training in order to keep up to date with new products and techniques
  • Operate a cash register and computer
  • Perform reception duties such as answering telephone calls and making appointments
  • Sell retail products
  • Maintain client records
  • Clean the salon, work areas and equipment

Hair assistant

Showlin beauty hair salon
Jun 2008 - Jun 2012
  • Talk to clients about their requirements
  • Cut hair using clippers, scissors or razors
  • Shampoo, condition and rinse hair
  • Provide services such as colouring, bleaching, applying treatment, permanent waving (with chemical solutions), straightening and tinting
  • Dry hair and style it using brushes, combs, straightening irons and other equipment
  • Advise clients on hair care
  • Block (shape), clean, colour, adjust, curl and cut wigs and hairpieces
  • Attend hairdressing seminars and training in order to keep up to date with new products and techniques
  • Operate a cash register and computer
  • Perform reception duties such as answering telephone calls and making appointments
  • Sell retail products
  • Maintain client records
  • Clean the salon, work areas and equipment

Education

Education

Associate of Arts (A.A.)

NATIONAL TAIPEI UNIVERSITY OF BUSINESS
Jun 2012 - Jun 2015
  • Secretarial Science

Portfolio

Skills

Skills
MS Office Suite 
clients relations
customer manegement
facebook fan page creation
time manegemant
power point
outlook
social media
facebook marketing
marketing
LANGUAGE-Japanese, Korean, Dutch, French, spaish
Language-Chinese
LANGUAGE-English
Customer service
hair Styling, cutting, care, colouring
sales
customer satisfaction 
poblic  relations

Certifications

Certifications

TOEIC

570
Feb 2016 - Present
  • Test of English for International Communication