Download PDF


Skilled in Innovative Interfaces Millennium ILS and AGent VERSO ILS
Adobe Dreamweaver and Flash
Experienced with basic website creation software, Adobe Dreamweaver and Adobe Flash
Microsoft Office
Proficient in Microsoft Word, PowerPoint, Excel, Access and Publisher


  • E-Resources training (May, 2009)
  • ALA eCourse - Genealogy (May, 2009)
  • ALA eCourse - Children's Poetry (May, 2009)
  • Millennium ILS Training (Aug., 2009)
  • Gale eResources training (Feb., 2011)

Professional Organizations

ALA and Library Support Staff Interests Roundtable (LSSIRT) member since 2008



Internet Public Library (ipl2) reference volunteer since January 2013

Work experience

Aug 2012Present

Reference Desk Specialist

Dorothy Bramlage Public Library
  • Assist patrons with reference questions in person, by mail, email and telephone
  • Perform references interviews to better understand patron’s request
  • Utilize subscription databases, internet and OPAC to answer reference questions
  • Teach classes on database searching
Apr 2010Mar 2012

Branch Manager

USAG Kaiserslautern Libraries - Miesau Branch
  • Increased circulation at branch by promoting collection and services. Interacted with patrons to discover their needs, provided reader’s advisory and created displays to showcase our services and programs. 
  • Kept statistics for branch library
  • Attended strategic planning meeting as manager
  • Helped students with research and accessing school-specific resources while local Education Center closed
  • Answered all reference questions submitted to the branch library
  • Continued to perform Library Technician tasks previously assigned
Feb 2006May 2010

Child and Youth Program Assistant

USAG Kaiserslautern Child, Youth and School Services
  • Provide consistent help to establish and maintain positive, interactions with staff, children and parents integral to effective daily operations
  • Assisted with staff scheduling and program resources as requested by supervisors.
  • Completed program planning requirements and provided developmentally appropriate science learning projects for the children in care.
Nov 2008Apr 2010

Library Technician

USAG Kaiserslautern Libraries - Main Library


  • Created all in-house displays to publicize the events and resources available at the libraries
  • Member of the Regional Library Webteam
  • Provide circulation and technical services
  • Perform outreach services to educate the public on the resources available to them
  • Attended regional training for Millennium ILS and returned to train local staff


  • Developed and executed innovative programming for ages infant through adult to meet the needs of the community
  • Created and performed story time for toddler & preschool (weekly) as well as school age groups
  • Performed puppet shows at library events as well as local children’s events such as MOMC
  • Was instrumental in organizing the summer reading programming and marketing for children, teens and adults for three years
  • Promoted programming within FMWR, particularly CYSS.  Provided programming for both SKIES and EDGE
  • Started a tradition of the library presenting a workshop at the regional AYCE (Association of Young Children Europe) conference to promote the important of early literacy


  • Provided reference/research using text and online databases provided by the Army Libraries
  • Provided reader’s advisory for all age ranges, utilizing and promoting NoveList and Gale’s ‘What do I read next?’ 
  • Created Bibliographies and booklists which were made available to all libraries in the region
  • Provided patrons with screencasts of reference searching so they could duplicate search
  • Created and delivered numerous training classes on library resources for both the general community as well as the soldier community


  • Created all marketing for the main and two branch libraries
  • Adhered to standards set by FMWR marketing and utilizing
  • Coordinated with FMWR marketing and Regional Digital Libraries to promote library programs

Government Purchasing Card:

  • Maintained Government Purchase Card entire length of employment
  • Advised librarian on needed purchases for the main and branch libraries and best source
  • Purchased 80% of needed items for main library and two branch libraries

Customer Service:

  • Consistently provided quality customer services, as reflected in numerous positive ICE comment cards