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Academic Affiliations

Affiliations

Computer Skills

Portfolio

Philanthropic Affiliations

Summary

Committed administrator offering extensive leadership, and hands-on experience gained in diverse non-profit organizational settings. Successful in revenue raising and volunteer recruitment and retention, as well as community outreach and media relations. 

Core Leadership Qualifications

  •  General Operating Management 
  •  Tactical Planning
  •  Cross-Functional Team Leadership
  •  Problem Identification / Resolution
  •  Special Events
  •  Volunteer Recruitment & Training
  •  Financial / Budgetary Management
  •  Public / Private Partnerships
  •  Fundraising
  •  Public Relations

 Excellent organizational skills, proactive team involvement, and independent decision maker who has yielded significant results for development and expansion programs. Maintain a high level of diplomacy and discretion. Computer literate: PC, MAC, Microsoft Suite, Volgistics, Filemaker, and Lexis/Nexis.

Relevant Experience

Strategy and  Special Initiatives

  • Improved policies, streamlined and reorganized the student and adult volunteer programs to increase efficiency and organizational effectiveness. 
  • Work with Deans of UCLA School of Medicine and Directors of UCLA Dashew International Center to develop the UCLA Volunteer Services International Visa Policy.

Project / Event Management

  • Assisted with fundraising events and donors, responsible for constituent services, marketing.
  • Arranged and coordinated speakers and outside vendors for conferences.

Collaborative Relationships

  • Advise department supervisors regarding the most appropriate volunteer placement to attain their goals in a health care career and meeting the needs of the Medical Center.
  • Make recommendations & take actions to improve volunteer program. Act as liaison between departments, administration and volunteers. Maintain relationships with other volunteer organizations. Attended and provided input at Monthly department and committee meetings.

Financial and Budgetary Management

  • Managed and responsible for $300,000 budget.
  • Successfully negotiated contracts with government agencies, corporations and individuals.
  • Established strong relationships with vendors, PAC representatives and conference attendees. Manage and keep track of all conference and subscription fees.

 Communications

  • Liaison between the candidates, elected officials, constituents, donors, media and business community.

Career History

Ronald Reagan UCLA Medical Center, Los Angeles, CA                                                      2005-Present

Administrative Analyst

  • Manage and responsible for 2000 volunteers.      
  • Successfully restructured and re-organized adult and student volunteer programs through marketing campaigns including internet, orientations, community outreach and corporate volunteerism, retention and recognition.
  • Responsible for recruiting, interviewing and orienting prospective volunteers.
  • Develop, administer and evaluate competency standards for volunteers in compliance with JCAHO (Joint Commission) and HIPPA (Health Insurance Probability Act) regulations.
  • Developed and implemented the student Floater program as well as the adult Heart-to-Heart Transplant recipient volunteer program.
  • Successfully initiated and implemented the President's Council on Community Service "Presidential Service Awards".
  • Manage and responsible for $300,000 budget.

Providence Little Company of Mary Medical Center, San Pedro, CA                                    2004 -2005

Volunteer Coordinator

  • Responsible for marketing, orienting and interviewing and training of prospective volunteers.
  • Assigned volunteers to positions commensurate with their abilities, interests and the needs of the departments.
  • Developed, administered and evaluated competency standards in compliance with JCAHO regulations.

Sabbatical                                                                                                                                             2003

Exchange Monitor Publications and Forums, Washington, DC                                                2001-2001

Conference Manager

  • Plan six forums and conferences throughout United States for Members of Congress, Department of Defense and Energy, defense contractors and international communities.
  • Manage conferences financial statements and databases.
  • Successfully negotiated contracts with government agencies, corporations and individuals.

D.C. Republican Committee, Washington, DC                                                                                1998-2001

Executive Director

Responsible for strategic planning and program implementation of the Party

  • Managed Committee's daily operations, overseeing its political, finance, communications, computer services and administrative functions.
  • Significantly increased revenue from $5,000 to $70,000.
  • Successfully increased voter awareness of the District of Columbia, through direct mail, outreach a fund-raising.
  • Generated revenue for the party working closely with major donors, PACs (Political Action Committee), corporations, and individual donors.
  • Successfully created and edited the "Monuments" Newsletter for the District of Columbia Republican.

Recommendations

"I have always found Lisa to always possess the utmost of professionalism in everything she does. Her expertise, exactness and follow through are outstanding, and I only hear positive words when describing Lisa."

"We are so fortunate to have her on our team at UCLA Health System; she has contributed to the patient experience in more ways than one. She is a true asset in every sense of the word. I look forward to many more years working with Lisa."

Robin M. Clayton

Senior Recruiter

UCLA Health System

"I have known Ms. Harden since 2010 at UCLA Ronald Reagan. Ms. Harden is extremely knowledgeable and has a passion for her work. The volunteers and staff love her and have a great deal of trust and confidence in her. She is patient focused and strives to continually improve care for patients. She has the unique ability to balance compassion and respect with efficiency."

Sharon L. Lanzetta MSN, RN, C

UCLA Ronald Reagan