Written Deposition Service
Prepared records and legal documents for production to attorneys involved in civil litigation. Reviewed a wide variety of record types to ensure that records are complete and responsive to request/subpoena.
Contacted record custodians to obtain information or outstanding items and resolve issues. Audit billing records. E-file documents to Texas county and district courts. Assist with client web access issues as needed.
Also filled role of receptionist, in addition to my regular full-time duties, until March 2016; answered all incoming calls to the main business line (approximately 40-50 incoming calls daily).
To assist with the staffing transition, I developed training materials on four topics within my department.