Financial Aid Officer
Financial Aid Officer Managed financial aid processing for over 400 student recipients. Recruited, hired and trained campus Financial Aid staff and Student campus workers. Managed team of up to five direct reports within the Financial Aid Department and up to ten Student campus employees. Generated reports of aid applicants using spreadsheets to analyze applicant characteristics and identify ineligible/incomplete/late students. Sorted applicants for automated versus manual awarding. Identified changes in status relevant to awarding or revising awards. Monitored status of awarding for reporting to the Director of Finance, Executive Director and Regional Management. Generated reports and spreadsheets to support management and prioritization of the workload for the Financial Aid Office unit. Utilized tools such as Campus Vue, Excel, Word and SES to improve the efficiency of internal financial aid business processes. Ensured compliance with numerous state and federal agencies. Served as liaison with other campuses for designated student groups regarding financial aid eligibility issues, to ensure effective delivery of financial aid for students with unique needs. Advised students, parents, and the community at large regarding financial aid programs. Educated students and parents on how financial aid can assist students and family with tuition. Explained financial aid programs available and how they are applied. Assisted in completing the Free Application Federal Student Aid. In turn, used the student's information and my knowledge of federal regulations to perform calculations using Title IV software to determine the appropriate financial aid award. Used spreadsheets to sort applicants and analyze changes in admissions status, program, completed units, and grade point averages that affect award types.