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Experienced Support Worker

Work History

Feb 2010Present

Community Support Services

Avenues Group
Support Worker
Feb 1992Dec 2009

Gerontology Support

Self Employed

Emergency care support working with the elderly, infirm, disabled and care of people with mental health issues. Regular agency bookings returning to many of the same clients on a regular basis. The work was extremely varied and gave me a wide experience of many health care and disability issues.

Jan 1985Jan 1995

Resort Manger

Tour Operator
Delivering excellent customer service, and overall smooth running of resort, while completing summer seasons in the resorts of Symi, Rhodes, Tilos, Poros, Lesvos, Crete and Mykonos. The winter seasons in, Tignes, and Saas Fee, along with one winter sun season in Israel. Learnt the value of prioritising tasks for effective time management.

Education

20142015

Virtual Learning and Social Media

CIPD MOOC

Participated in CIPD's MOOC about reach, engage and inspiring people both inside and outside of the organisation through social media. "Communicating online in Virtual Learning Environment (VLE) and social media, with a particular interest in analytics, and delivering excellent results.

20132014

Brand Leadership

University of East Anglia

Completed this course produced by the Norwich Business School at the University of East Anglia in association with Wolff Olins, one of the world’s most influential brand consultancies, built on UEA’s hugely successful MSc programme in Brand Leadership. Researched information using various sources including databases and scientific journals, while creating a strong personal brand.

20002007

BSc (Hons). I.T & Computing

The Open University