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Accomplished and enthusiastic professional, possessing a proven business analyst ability in telecom BSS and experience in interconnect billing and pricing.

Work experience

Nov 2013Present

Business Analyst

Global Logic

Skills & Achievements

  • Comprehensive understanding of overall Telecom domain (Functional) and interconnect business. 
    • Involved in Demo and UAT for client.
    • Implementation (Pricing/ Billing) of the complete life cycle for the various telecom clients.
    • Collecting, analyzing and understanding different business requirements, for various telecom client
    • Bridging the gap of understanding between Client and development team with continual follow-up till closure.
  • A confident and concise communicator, with well-developed presentation skills.
  • Good knowledge and experience of tools like iXLink, iXTools etc.
  • Experience in dealing with telecom clients across the globe.
    • Strong team-player and a quick learner.

    Project Synopsis 

    PROJECT Telarix-iXLink (Billing)

    Description: iXlink is a B2B information exchange platform which enables CSPs to use their own pricing and invoicing documents for various vendors.

    Duration: Jan 2015 – till date

    Responsibilities & Key Accomplishments:

    • Business domain and solutions knowledge of Telecom sector.
    • Working on interconnect billing of telecom clients.
    • Collecting and Understanding clients business needs and providing optimal solution.
    • Communicated with the clients and project managers and served as first point of contact for information to the clients.
    • Automated the process of converting various different invoicing to one expected format. Worked on tools like OCR and BCS for the same.
    • Front-ended the Bill Receipt on-boarding and configuration of various telecom partners like Skype, ATT etc.
    • Monitored smooth Bill generation at the end of transaction, so as to keep up with the SLA. Maintained 98% of success rate.
    • Used to run procedures and jobs on database to extract requested information for a client for audit purposes.
    • Performing root cause analysis at database level for any data discrepancy at front end.
    • Established and trained a subordinate.

     Techniques used: iXlink BCS, various OCR tools, VB Macros, MS Excel (formulas and pivot tables) and MS SQL 2008.

    PROJECT Telarix-iXLink/iXConnect (PLR)

    Description: Telarix is a US-based vendor of Business Support System (BSS), such as interconnect settlement and least-cost routing to global telecom market. iXlink is a B2B information exchange platform which enables CSPs to use  their  own  pricing  and  invoicing  documents  for  various  vendors.  iXConnect provides  central  point  of management for CSPs interconnect business.

    Duration: Oct 2013- Dec 2014

    Responsibilities & Key Accomplishments:

    • Gathering and analyzing the new business requirements of various clients, suggesting the solutions, and implementing the system as per their need
    • Freezing and documenting the client needs, and exchanging the understanding with Development team.
    • Front-ended the Price List onboarding and maintenance of various APAC telecom partners like Airtel, Citic, Vodafone, et
    • Extracting and analyzing various reports from back end.
    • Arranging and providing training's to new onboarding clients.

     Techniques used: iXlink tools, MS Office, VB Macros, MS Excel (formulas and pivot tables) and MS SQL 2008.

    PROJECT Telarix-IDC (Interactive Data Corporation)

    Description: It is a big data framework to store big data in hadoop ecosystem from different data
    sources and represent data in tabular and graphical form for data analytics.

    Duration: Jul 2013- Oct 2013 (POC)

    Responsibilities & Key Accomplishments:

    • Data extraction from RDBMS to HDFS using Sqoop.
    • KPI development using HQL(HIVE Query Language).
    • Performance analysis with parameter tuning.
    • Published KPI results.


    Aug 2010Aug 2013


    GGS Indraprastha University


    Jul 2006Jul 2010

    B.Sc(H) Computer Science

    Delhi University


    Apr 2005May 2006

    Class XIIth

    N.C. Jindal Public School


    Apr 2003May 2004

    CBSE Xth

    N.C. Jindal Public School


    Personal Details

    Date of Birth: 26 Oct, 1988

    Gender: Female

    Hobbies: Travelling, Reading & collecting quotes

    Marital Status: Married