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Work experience

Feb 2012Apr 2012

Provider Services Representative

Health Data Insights

Handled incoming calls to review with physicians or their representative recoupment requests and appeal status. 

Feb 2011Feb 2012

Account Manager/Client Services Rep

Integrated Medical Management

Verify patient medical insurance eligibility, obtain authorizations for treatment, resolve billing issues with payers and patients.  Investigate special accounts, third party claims. personal injury cases, litigation cases. 

Process correspondence received from physicians, insurance companies, Attorneys,  and patients. 

Review medical accounts for billing issues, outgoing calls to insurance carriers for proper insurance reimbursements, prepare appeals as needed, process credit balances to patients and insurance companies.  Handle incoming calls from patients, process credit card payments on patient accounts.  Work with patient to set up monthly payment plans on accounts. 

Jun 1997Feb 2011

Medical Assistant/Office Manager

Larry D. Goldstein, M.D., F.A.C.S.

Surgery Scheduling, insurance authorizations, CPT/ICD 9 coding, billing, accounts receivables, patient collections.

Assisting physician in direct patient care.  Patient vitals.  Instructed patient regarding upcoming surgical procedures, and discharge care.  Contacted patient post surgery for any questions regarding further post op. 

Promoted to office manager 2004.  Trained fellow co workers, and students completing medical assistant externships. Completed physician recredentialing for medical facilities and insurance companies.  Reported physician CME credits . 

Front desk patient check in, check out.  Completed patient disability forms.  Incoming calls


Sep 1985Nov 1986

Medical Assistant

Stratford School


To obtain a full time position as a Medical Assistant.  Has 26 years experience in both front and back office.  Excellent rapport with patients, co workers and physicians.  Dependable and diligent worker.