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Master in Marketing Management

Aston University, Birmingham, UK
  • Activities: Research Assistant for professor Glanfield in a branding research project 
  • Graduation thesis: "Employee's Brand Identification", graded 75%

Work experience

Mar 2014Present

Project Manager, Customer Affairs Academy 

Airbus, Toulouse, France
  • Plan, coordinate and monitor various training and competence related projects within C Academy
  • Produce project communications including presentations, dashboards, charts, models and reports for all on-going projects within the Operations function of Customer Affairs 
  • Lead the organisation of monthly Customer Awareness Sessions on a 60,000+ audience , in charge of coordinating event logistics, securing speakers and revamping speakers' presentations
  • Assist top managers in researching content and developing visual aids on executive speeches
Aug 2012Aug 2013

Internal Communications Trainee, Customer Affairs

Airbus, Toulouse, France
  • Supported internal clients to create and deploy internal communications campaigns and activities
  • Wrote and edited newsletters, articles, interviews, etc. for different purposes
  • Designed internal communications materials in various formats i.e. prints, web and TV
  • Successfully led a project to transform the Airbus aircraft selling process into a role-playing training, in collaboration with a cross-functional team of Airbus experts
Feb 2011Aug 2011

Sales Advisor (Retail)

Three, Birmingham, UK
  • Performed selling and customer service in a sales driven, fast-paced environment
  • Surpassed sales targets every month; “Employee of the Month” May 2011
Oct 2009Sep 2010

Marketing Coordinator 

Language Link, Hanoi, Vietnam
  • Launched market research to advise managers on strategy and product positioning
  • Managed inbound and outbound marketing programmes to generate leads
  • Planned and executed integrated communications campaigns, online and offline
  • Secured sponsorship and positive publicity by influencing media channels
Jun 2009Sep 2009

Marketing/Sales Assistant

Raffles International College, Hanoi, Vietnam
  • Prepared materials for sales pitches and for marketing communications
  • Tracked and analysed competitive information to identify potential opportunities


Internal & external communications

Presentation skills, Copy-writing, Communications strategy, Event management 

Adobe Suite CS 5

Photoshop, Illustrator, Indesign

Web communications 

HTML, Social media, e-mailing, content management 

Video editing 

Windows Movie Marker, Final Cut, Premiere Pro       


English - advanced; French - intermediate; Vietnamese - native


Photography, Technology, Economics