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Summary

Enthusiastic server with 7 years experience. Proficient in working collaboratively, maximizing satisfaction and exceeding restaurant standards. Able to build rapport with peers and customers.

Work History

Jan 2015Nov 2015

Customer Service Representative - FOUR SEASONS HOTEL

Customer Service Representative- During my time with Four Seasons Hotel a global leader in the Hospitality Services Industry. I was responsible for supervising, coordinating and scheduling team members. I was also in charge of, liaising with customers and handling everything from complaints to special dietary requirements. During my last few months I was promoted and tasked with educating new staff and implementing Four Seasons standards and procedures.

Jan 2014Jun 2014

Legal Administrative Assistant- CORIC ADLER WENNER

Legal Administrative Assistant-CORIC After graduating top of my class, I was immediately hired by Mr. Adler, a well established litigation lawyer in Vancouver. During my time there I was trusted with drafting and filing court documents, scheduling court dates and assuring client accounts were kept up to date.

Sep 2007Dec 2013

Lounge Server - EARLS RESTAURANT

Lounge Server- Over the 7 years at Earls Restaurant, my position as head hostess and later head server, I was known for my integrity, work ethic and always being a team player. I showed consistency with all my customers and many of them became regulars and I took great pride in paying attention to my customers requests and preferences.

Dec 2010Jun 2013

Lounge Server - CINEMA PUBLIC HOUSE

Cinema is located in the heart of downtown and is a very busy pub/nightclub. This fast paced work environment allowed me to improve my skills such as multi-tasking, prioritizing and staying calm under pressure. I was frequently looked to by management to help with staff, training and filling in on the floor when needed.

Education

Sep 2011Dec 2012

Legal Administrative Certificate

DOUGLAS COLLEGE


Sep 2002Jun 2007

High School Diploma

Burnaby Central


Certifications/Skills

-EXPIERENCE WITH MICROS, SQUIRREL & TOUCH BISTRO

-KNOWLEDGABLE IN MICROSOFT OFFICE


-SERVING IT RIGHT

-FOOD SAFE