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Sep 2011Jun 2015

BSc. Consumer Behaviour and Marketing

University of Reading

A unique, multidisciplinary degree which combines psychology with marketing, management, economics, research methods, advertising and branding. The degree understands that the profitability of any business lies with consumer satisfaction which is a result of how the consumer influences, and is influenced by, their socio-economic environment. The degree has provided invaluable knowledge for marketing products and services across a broad range of industries.

Sep 2004Jun 2011

A Levels/GCSEs

St.Edwards Church of England and Sixth Form College

3 A-Levels: Psychology (A), English Literature (B), Physical Education (C)

10 GCSEs: Grades A* - B (inc. English, Science, Maths)

Work experience

Jun 2013Jul 2014

CRM Intern

The Walt Disney Company, Hammersmith
  • Industrial placement year as part of my degree programme
  • Supported the delivery of CRM strategies to encourage customer retention
  • Assisted with the Disney Movie Rewards (DMR) loyalty programme
  • Created and gathered content for the DMR newsletter
  • Worked on Disney Week newsletter, liaised with a variety of departments to help organise their CRM strategies into one clear and concise marketing medium
  • Helped with events such as Brand Licensing Europe at Olympia London
Jul 2014Sep 2014

Junior Account Executive Internship

eight&four, Soho
  • Assembled and implemented content for a respected client’s social media campaign
  • Carried out in-depth research on client competitors
  • Assisted with events management, including gathering prospective attendees
  • Attended events to make sure they were executed as successfully as possible
Apr 2013Apr 2013

Work Experience

Consolidated PR, Covent Garden
  • Promoted agency’s clients to a targeted audience, mainly through the task of pro-actively promoting (selling-in) news stories to journalists
  • Collated and analysed all forms of media on a daily basis
  • Gathered relevant research that proved beneficial to clients
Jan 2013Apr 2013

Telephone Campaigner

University of Reading Annual Fund Campaign, Reading
  • Job role included calling graduates of the University Alumni and encouraging them to pledge money to the University
  • Involved clear communication with alumni as well as being friendly, confident and outgoing in order to engage in conversations and ultimately receive pledges
  • Money went to causes such as societies, bursaries, facilities and overall enhancing of student experiences

Additional Employment

Sep 2014 - Jun 2015.  At Your Service, Catering Staff Assistant. 

  • Silver service catering work delivering exemplary service to high-end clients
  • Had to be reliable and efficient at providing competent, friendly, professional event staffing support 
  • Worked across various events such as Ascot, V&A Museum and for Jamie Oliver's Fantastic Feasts

Jul 2012 - Sep 2012.  Blossom & Browne’s Sycamore, Olympic Athletes’ Village, Stratford. Dry Cleaning Admin Assistant

  • Hired to work in one of the temporary shops during the Olympics and Paralympics
  • Job role included receiving clothes, making sure they were returned to satisfied customer without complications, locking up and cashing up

Oct 2010 - Sep 2011.  Esporta Health and Fitness, Ilford. Member Relations Assistant.

  • Worked on reception desk so was initial contact for people’s enquiries
  • Role included organising appropriate paperwork and files, answering phones, dealing with customer’s queries and complaints, and cashing up
  • Completed various marketing days which involved promoting deals and offers

Additional Information

Student Ambassador

Involves promoting the course and information about the University to prospective students and their parents on open days.

Secretary of the University of Reading Marketing Committee

Involves organising society meetings, society socials and administering creative ways in which to create attention among students interested in Marketing.

Course Representative

Requires communicating feedback about the positives and negatives of my University course from fellow course mates to the directors of the course.

MS Office Programs

Proficient on Word, Excel, Outlook and PowerPoint.


Have previously played football for Tottenham Hotspur Ladies and West Ham Ladies. Although I no longer play, I still have a keen interest and follow football regularly. Also interested in travel, reading and socialising with friends. 


Available on request