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Key Strengths

  • Microsoft Office Suite
  • Evernote
  • Asana
  • Project Management
  • Problem Solving
  • Organization
  • Systems Development
  • Leadership
  • Relationship Building
  • Operations
  • Training
  • Adaptability

Professional experience

Systems Administrator

Heritage One Door and Building Solutions
SEP 2016Present
  • Developing and implementing improvements to ERP system in order to streamline processes in all departments.
  • Overseeing and carrying out the creation of new product configurators
  • Establishing labor tracking system to work with both reporting and scheduling functions
  • Designing organized and descriptive documents to be used in daily production

Legacy System Migration special projects lead

Orepac Building products
MAR 2016SEP 2016
  • Constructed a proposal to completely overhaul the production scheduling program, focusing on serviceability and automation
  • Teamed up with product specialists to weed through all discontinued items from 25,000 lines of inventory in each of 10 branches
  • Analyzed current item code structure for inconsistencies and illogicalities to prepare for code and description revamp

Operational/Lean Specialist, Corporate Trainer

Orepac Building Products
Jul 2013Apr 2016
  • Created and managed a document control system to facilitate communication between different departments in all branches
  • Designed templates, forms, specification sheets, data calculators, and training modules to assist in the development of a lean environment throughout the company
  • Managed between 20-30 projects concurrently in each branch for the Lean/5S team using Gantt charts, calendars and note-taking software 
  • Formulated new policies and procedures, evaluated outdated ones and updated in multiple formats

  • Worked with members of the Lean/5S team to devise and implement a process certification program
  • Became a valued resource of information for branch management and corporate leaders
  • Collaborated with subject matter specialists to write technical documents to be used in shops and warehouses
  • Created and trained 5-10 sales and order entry employees in each branch on the use of several tools to increase order accuracy

Marketing Coordinator, Systems support and Trainer

Orepac Building Products
Aug 2010Jul 2013
  • Created marketing materials for 5 different sales territories
  • Designed an efficiently organized space to house all marketing materials
  • Implemented the use of a new ordering system both in-house and at customer locations
  • Worked in close liaison with customers, sales force and order entry to provide feedback and offer recommendations to system development team
  • Trained and evaluated employees on order entry policies and procedures


Orepac Building Products
Jan 2010Aug 2010
  • Managed inventory levels of stock product lines
  • Joined forces with vendors to create lasting partnerships
  • Acted as liaison between sales and vendors in management of all entry system quotes

Inside Sales, Order Entry

Orepac Building Products
Apr 2007Jan 2010
  • Interpreted and entered all custom orders, totalling over 100 per day
  • Cultivated relationships with all 140 Home Depot accounts by offering superb customer service and product knowledge
  • Managed 50-60 customers in the central valley sales territory.


B.A. in East Asian Studies

Wittenberg University
Aug 2002May 2006

Graduated with a B.A. in East Asian Studies, Minored in Geology

Editor-in-Chief of 2006 East Asian Studies Journal, Special Edition

Japanese language youth tutor, volunteer at local historical library

Worked abroad at the American Embassy in Tokyo, Japan as part of a student-to-work program