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Summary

Dedicated and effective manager who thrives in dynamic and challenging professional environments. Enthusiastic and willing to develop, with extensive knowledge of the Hospitality Industry.

Education

Sep 2013Present

International Hospitality Management @Stenden university of applied science

Minors: Event management 1 at Stenden University Bali, Event management 2 at Stenden University Rangsit Thailand.

Sep 2008May 2013

Higher Secondary General Education @St. Michael College

Curriculum: Economics and Society

Optional subjects: Management & Organization and  Sport management 

Work experience

May 2014Present

Assistant Manager @ Casa nostra Purmerend

-Responsible for the Daily Operations
-Handling guest complaints
-Taking orders by telephone
-Supervise and train new staff
-Basic administrative work
-Manage the operational staff

Jan 2012May 2014

Hostess @Portofino Zaandam

-Responsible for the Daily Operations
-Handling guest complaints
-Taking orders by telephone
-Supervise and train new staff
-Basic administrative work

Skills

Computer

Microsoft Office, Fidelio, ProtelMice and ProtelAir

Language

Dutch: Native
English: Advanced business level
French: Basic conversational level

Voluntary work

* Hostess at Serious request 2012 (Gerard Ekdoms Eetcafe)
* Host at the Hostprogramme, Stenden University Leeuwarden Study Startweek 2014 and 2015

*Coach and trainer at Mixed Hockey Club Leeuwarden

References

* References available upon request