Assistant Director of Registration
Dearborn, MI Assistant Director of Registration/Academic Advisor Promoted to Assistant Director. Increased student retention by 5% through the development and implementation of a campus wide finalization plan. Provide academic advising in conjunction with course selection using the AS/400 computer system. Advised and assessed student's requests for drops, change of program, declaration of minors, change of catalogs, and approval to take courses at another institution. Increased retention of students through the use of personal contact, telephone calls, cards and letters. Reduced barriers to education by linking students to internal and external resources in support of retention. Appointed, coached, and supervised student workers, and staff members under management Monitored, evaluated and reported regularly on established individual goals for staff that focused on the strategic goals of the organization. Demonstrated superior soft-skills by developing strong internal relationships with key employees across departmental lines. Compiled statistical information and reports for executive management.