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Education

Jan 2017March 2018

Associates in Mortuary Applied Sciences

Dallas Institute of Funeral Services

20112015

High School Diploma

Sam Houston High School

Work History

July 2017Present

Funeral Director

Global Mortuary Affairs

•Arrange pick up for the deceased with the family
• Take phone calls, transfer any calls
• Create Death Certificates
• Fulfill any needs for the grieving family
• Take care of all and any problems

April 2016June 2017

DBA Entertainment

Waitress
  • TABC certified
  • Take orders, and serve fine customer service 
  • Cash handling, mandatory cleaning, fulfilling all orders
January 2016March 2016

ProCollect Incorporated

Collections Specialist
  • Contacting past due accounts via phone
  • Working on 200-300 accounts per day
  • Maintaining accurate collection notes on past due accounts
  • Operating a collections database in a Windows-based operating system.
May 2015September 2015

Sonic Drive-In

Skating Carhop
  • Serves food and refreshments to patrons in cars:
  • Takes order and relays order to kitchen or serving counter to be filled.
  • Totals and presents check to customer and accepts payment for service.
April 2014Sep 2014

Western Union

Teller
  • Possess good communication skills
  •  Maintain a balanced drawer
  • Cross sell all Western Union and ancillary products
  •  Faxes, filing

Skills

Licenses
  • Licensed Crematory Operator issued by International Cemetery, Cremation, And Funeral Association in July 2017
  • TABC certified
Technology
  • Documentation
  • Excellent in Microsoft Office
  • Presentation
Languages
  • Fluent in Spanish and English
Strong Interpersonal skills
  • Team player
  • Problem Solving 
  • Decision Making
Prioritizing

 Every client/customer must be prioritized, so they know they are important to me. As well as prioritizing my responsibilities at work.

Organization
  • Demonstrates flexibility in handling change
  • Organized
  • Manifests skills in prioritizing and management of time and stress
  • Detail oriented

Summary