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Education

Jan 2018March 2019

Associates in Mortuary Applied Sciences

Dallas Institute of Funeral Services

20112015

High School Diploma

Sam Houston High School

Work History

December 2017Present

Waitress

DBA Entertainment
  • TABC certified
  • Take orders, and serve fine customer service 
  • Cash handling, mandatory cleaning, fulfilling all orders
July 2017November 2017

Funeral Director

Global Mortuary Affairs

•Arrange pick up for the deceased with the family
• Take phone calls, transfer any calls
• Create Death Certificates
• Fulfill any needs for the grieving family
• Take care of all and any problems

April 2016June 2017

Waitress

DBA Entertainment
  • TABC certified
  • Take orders, and serve fine customer service 
  • Cash handling, mandatory cleaning, fulfilling all orders
January 2016March 2016

Collections Specialist

ProCollect Incorporated
  • Contacting past due accounts via phone
  • Working on 200-300 accounts per day
  • Maintaining accurate collection notes on past due accounts
  • Operating a collections database in a Windows-based operating system.
May 2015September 2015

Skating Carhop

Sonic Drive-In
  • Serves food and refreshments to patrons in cars:
  • Takes order and relays order to kitchen or serving counter to be filled.
  • Totals and presents check to customer and accepts payment for service.
April 2014Sep 2014

Teller

Western Union
  • Possess good communication skills
  •  Maintain a balanced drawer
  • Cross sell all Western Union and ancillary products
  •  Faxes, filing

Skills

Cerficates
  • Crematory Operator Certificate issued by International Cemetery, Cremation, And Funeral Association in 07/2017 Certifcation #07122017-04
  • Burials At Sea Mariner License #2724307
  • Crematory Arranger Certificate
Technology
  • Documentation
  • Excellent in Microsoft Office
  • Presentation
Languages
  • Fluent in Spanish and English
Strong Interpersonal skills
  • Team player
  • Problem Solving 
  • Decision Making
Prioritizing

 Every client/customer must be prioritized, so they know they are important to me. As well as prioritizing my responsibilities at work.

Organization
  • Demonstrates flexibility in handling change
  • Organized
  • Manifests skills in prioritizing and management of time and stress
  • Detail oriented

Summary

As for my college education right now, I am in the 3rd quarter, and only doing online courses. My courses do not get in the way of things. I am eager to finish and get licensed so I can work in my career I desperately love.