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Education

Jan 2017March 2018

Associates in Mortuary Applied Sciences

Dallas Institute of Funeral Services

20112015

High School Diploma

Sam Houston High School

Skills

Licenses
  • Licensed Crematory Operator issued by International Cemetery, Cremation, And Funeral Association in July 2017
  • TABC certified
Technology
  • Documentation
  • Excellent in Microsoft Office
  • Presentation
Languages
  • Fluent in Spanish and English
Strong Interpersonal skills
  • Team player
  • Problem Solving 
  • Decision Making
Prioritizing

 Every client/customer must be prioritized, so they know they are important to me. As well as prioritizing my responsibilities at work.

Organization
  • Demonstrates flexibility in handling change
  • Organized
  • Manifests skills in prioritizing and management of time and stress
  • Detail oriented

Work History

April 2016June 2017

DBA Entertainment

Waitress
  • TABC certified
  • Take orders, and serve fine customer service 
  • Cash handling, mandatory cleaning, fulfilling all orders
January 2016March 2016

ProCollect Incorporated

Collections Specialist
  • Contacting past due accounts via phone
  • Working on 200-300 accounts per day
  • Maintaining accurate collection notes on past due accounts
  • Operating a collections database in a Windows-based operating system.
May 2015September 2015

Sonic Drive-In

Skating Carhop
  • Serves food and refreshments to patrons in cars:
  • Takes order and relays order to kitchen or serving counter to be filled.
  • Totals and presents check to customer and accepts payment for service.
April 2014Sep 2014

Western Union

Teller
  • Possess good communication skills
  •  Maintain a balanced drawer
  • Cross sell all Western Union and ancillary products
  •  Faxes, filing

Summary