Front Office Night Manager
Mandarin Oriental Las Vegas
Lead Executive responsible for all operations within the resort during the night shift. Maintains Five Star standards, appearance standards, guidelines and expectations. Visibility of engineering, security, and housekeeping during the night shift. Trains staff and Supervisors when appropriate. Ensures all disciplinary procedures are updated and in accordance with resort needs. Organizes proper room assignments, handling of VIP arrivals and preparations. Conducts nightly end of day audit procedures balancing all financials. Communicates all updates and reports to Executive Team of nightly activities.