Liliana Roman Hamilton

Liliana Roman Hamilton


I am a leisure Travel Consultant with over 13 years experience. Extremely detail oriented, I utilize all my personal experience and skills to assist my clients in arranging every aspect of their vacation, booking airline and train tickets, car rentals, hotels, villa rentals, tours, cruises and transfers.

I take great pride in providing very personal service for both experienced and not experienced travelers. 

My Specialties:

  • Escorted, semi-independent and independent European tours
  • Cruises (sea voyages and river cruises).
  •  Italy (my home country)

I am also a certified specialist with the following cruise lines and tour operators:

  • Princess Cruises (Commodore rank, which is the highest level of training a travel agent can achieve with Princess Cruises).
  • Cunard (Captain level).
  • Royal Caribbean Cruises (Specialist and Expert levels- the highest training levels attainable with Royal Caribbean).
  • I have just gotten the 2nd and 3rd certificate of recognition from Celebrity Cruises' "5-Star Academy"!
  • Globus-Cosmos-Monograms-Avalon Waterways Specialist.
  • Alitalia (Italy Specialist)
  • Hyatt Travel Specialist
  • Aussie Specialist
  • SCOTS Destination Specialist Program

Work History

Work History
Mar 2004 - Present

Travel Consultant

Travel Leaders/Your Travel Center
  • Responsibilities:Deal with clients and customers on a daily basis, providing the following services:- Plan, price and book worldwide vacations (cruises, packages, fully escorted, semi-independent tours, FITs)- Book domestic and international flights, informing clients of travel dates, times, baggage rules and limits, passport and visa requirements etc...- Book travel insurance, car rentals, transfers, train tickets and passes, hotels, condos and villas.- Responsible for all aspects of leisure travel, from initial inquiry and destination research, to planning, pricing and booking travel, handling special requests and providing check-in assistance for flights and cruises.
Apr 1997 - Oct 2002

Travel Consultant

I Viaggi del Pentagramma
  • Responsibilities:- Plan, price and sell worldwide vacations (cruises, honeymoons, escorted tours, FITs) to customers.- Build and expand customer relationships, and generate repeated business- Issue airline, train, ferry tickets- Handle standard and custom itineraries for individuals and groups- Advise clients about passports, vaccinations, visas, travel insurance, luggage limits, currency requirements etc...- Customer relations- Liaise with tour operators - Organize displays of promo materialCustomer oriented, I developed excellent communication, computer, organizational and sales skills, being able to work under pressure and as part of a team.


1990 - 1997

Modern Languages

Università degli Studi di Roma Tre
1990 – 1997

Graduated magna cum laude in Modern Languages (Major in English Language and Literature; minor in Spanish and Romanian Languages and Literatures). Dissertation on British (New Zealand-born) short story author Katherine Mansfield. Title: "The "Life of Life" in Katherine Mansfield's Short Stories".

1984 - 1989

Liceo Linguistico Enrico Fermi, Velletri, Italy

High School diploma in Foreign Languages (English, French and German).