Lijun Chen

Lijun Chen


Customer Facing technical consultant with expertise and experience in software development, pre and post sales roles 

  • Communications - Recognized for the ability to communicate verbally and in writing at all levels of the organization.
  • Pre-Sales – Key player in high-profile customer demos demanding business requirement gathering, technical RFP answers, product customizations, demo preparation, architecture and infrastructure presentations, and product demonstrations.
  • Project Management – Proven record of delivering technical projects on time with strict budgets and limited resources. Recognized for thorough documentation of processes.
  • Post-Sales – Skilled in software implementation, written documentation, and product training.
  • Technical - Seasoned software application development expert.
  • Technical Skills

    Programming Skills

  • Programming Languages: JAVA, JavaScript, XML, XSLT, MXML, ActionScript, JSP
  • Software Architecture, Protocols and standards: J2EE/SOA, SOAP, JMS, SSO,SAML
  • Programming IDE: Eclipse, FlexBuilder, Visual Studio
  • Databases and Enterprise Software: Oracle, MSSQL, BEA Weblogic, IIS, Apache
  • Operating Systems: Windows2003/XP, UNIX, VMware
  • Industry knowledge

  • CRM, Order Management
  • OSS/ BSS Integration
  • Business Process Management
  • Retail store front application
  • Telco Device Management
  • Work History

    Work History
    Mar 2011 - Present

    Sr. Engineering Manager


    Build and grow from one member to 10 multi-site cross functional web UI development team with back end, front end developers, QA and UX designer.

    Identify key technology, with architect and product managers, plan the total project strategy, managed one main release and one minor release.

    Work closely with product management to capture customer requirements, identify release risks, prioritize and conduct release planning.

    Build framework for effective development and improved productivity

    Nov 2006 - Mar 2011

    Sales Manager/Principal Consultant


    Key Achievements

    • Managed projects of demo environments to sales engineers/consultants worldwide
      • Initialize project plan, come up with budget estimation and get approval from division president
      • Lead team of 3 - 12 employees from different divisions of the company
      • Provide technical training to team members
      • Execute and monitor the projects
    • Conducted Sales Presentations to customers, partners and internal audience on CM product suits and Amdocs foundation modules
    • Built custom demos and built prove of concepts for customers including AT&T, Vodafone, TMobile, Bell Mobility, MTel, FET, TIM Brazil, and Direct TV; and acquired extensive experiences competing against major competitors
    • Bolstered sales engineer education via new product training using written solutions, webinars and conferences
    • Evangelize pre-release products, bridge between customers requirements and product roadmaps.
    • Was awarded for outstanding achievement as employee of the quarter in 2008
    May 2002 - Nov 2006

    Development Expert/Group Leader


    Key Achievements

    • Led the conversion tool development team which converts Amdocs Web applications to the Java based UI framework using XML, XSLT and JAVA.
    • Designed and implemented Opportunity Management, account/contact management module of ClarifyCRM iSales Web application using Java, JavaScript, XML.
    • Led the development team to build Visual Script Designer using Swing.
    Oct 1998 - May 2002

    Software Engineer


    Key Achievements

    • Key member of Clarify CRM Sales Force Automation application team, designed and implemented Opportunity management module using JavaScript, HTML and Java for UI representation, and C++ for business logic on server side.
    • Developed  prototype of Clarify CRM account and customer management module for mobile devices using WML and WAP simulator.
    • Key player in Clarify CRM foundation Y2K readiness and I18N projects.