Liezel Lacaba


Work History

Work History
Aug 2014 - Present

Site Admin Assistant/billing Assistant

Damosa Land, Inc.
Damosa Bldg., J.P. Laurel Avenue Lanang, Davao City Site Admin Assistant/Billing Assistant- Responsible in answering phone calls, managing calendars, meeting and event arrangements, preparing reports and financial data. Responsible for providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner. Maintain the general filing system and file all correspondence. Maintain an adequate inventory of office supplies. Supervise other support staff(Maintenance and Utilities) Coordinate various office support services including purchasing and facilities management. Processing expense reports, coordinating with the submission of proposals, monitoring monthly bills and supervising other support staff. Analyzing and recording bills, preparing and issuing invoices and providing customer service. Ensures that meter readings, meter records and other line equipment records are processed accurately and in a timely manner. Write business letters, monthly reports and office memos.
Nov 2012 - May 2014

Customer Service Representative

VXI Global Holdings
2nd floor Robinsons Cyber Gate, Lanang, Davao City Customer Service Representative-Western Union Sending and receiving money transfer by phone Answering telephone calls and making appropriate transfers. Interacts with a company's customers to provide them with information to address inquiries regarding products and services. Assisting the customer in resolving the problem. Giving relevant explanation to customers regarding their money transfer. Handling customer complaints. Walk them through the process in sending money online and assisting customers in updating their online account. Assisting the customers for processing refund and cancellation. Sutherland Global Services
Nov 2011 - Nov 2012

Customer Service Representative

Luisa Square Bldg
Villamor St. cor Jacinto Ext., Davao City Customer Service Representative-Symantec Visa- Responsible in handling complaints and implementing retention to customers. Document all cases with regards to customer's inquiries, provide customers with product and service information and assist customers for product installation. Selling the company's products and services. Attracts potential customers by answering product and service questions. Clarifying customer's complaints; determining the cause of the problem; selecting and explaining the best solution to solve the problem
Aug 2010 - Jan 2011


New City Commercial Corporation
Maa, Davao City Cashier Responsible for maintaining outstanding customer service as per company standard, processing sales quickly, accurately and efficiently. Checking daily cash counts, guiding and solving queries of customer.Ø Issue receipts, refunds, credits and change to customers. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers or optical price scanners.
Sep 2006 - May 2008

Sales Consultant

Chevrolet Davao
Km. 7, Lanang, Davao City Sales Consultant Responsible in coordinating sales activity. Reporting to the Sales Manager the monthly sales target. Implementing daily prospecting report. Coordinate with clients on specification and prepare pricing quotes. Developing new clients and identifying prospects and providing excellent customer relationship service and other field works.
Jul 2005 - Mar 2006

Branch Cashier

Electroworld Incorporated
3rd Level, SM City Davao, Ecoland, Davao City Branch Cashier In charge in cash collection and sales invoice, filing important documents. Assigned in depositing money to the bank, preparing outgoing stocks, doing accounting works like journal entry, replenishing petty cash fund. Preparing the Daily Sales Collection Report, Encoding Physical Inventory, Responsible in Answering Telephone Calls and Act as a Receptionist. Soledad P. Lao Monte Maria Village, Catalunan Grande Davao City
Jul 2004 - Jul 2005


Electroworld Incorporated
Caregiver Monitoring vital signs of the patient. Preparing the prescribed medicines. Cooking recommended therapeutic diet. Accompanying the patient in going to the hospital for check up. Doing simple housekeeping such as dishwashing, keeping her bed clean and other household chores. Assisting her patient in doing the personal hygiene such as sponge bathing, oral care. Brokenshire Integrated Health Ministries, Inc. Madapo Hill, Davao City




University of the Immaculate Conception