Work History

Work History
Feb 2011 - Present



Opening and closing duties of the restaurantCustomer service representativeHandle customer complaints and concernsPlan and execute restaurant reservations and store planDirect team of hostess

Apr 2008 - Dec 2010

Key holder

Roots Canada

Accountable for the opening and closing of the store.Manage a team of sales associates.Maximize sales by allocating store tasks.Ensure excellent customer service experience.Hire and train new employees.Promote company's products as well as the charities supported by Roots.Development of extensive product knowledge of all merchandise


Jan 2011 - Present


Humber Institute of Technology and Advanced Learning

My studies have allowed me to advance my writing skills as well as develop critical analytical skills in written texts. The primary focus of my certificate examines many aspect of media relations, public affairs, crisis management , media relations, social media and promotions within a wide range of media streams, including public relations, advertising and marketing.

Sep 2006 - Apr 2010

BA (Honors)

McMaster University

Double major in communication studies and political science, my education at McMaster University have enabled me to advance my critical reading, written and research skills in addition to being able to effectively analyze theories, readings and case studies.

My focus in Political Science include: Political Economy and Theory, Democratization and Human Rights, Canadian Public Policy, Problems in American Politics and Political communication.

My focus in Communications Studies include: Communication Theory, Professional Writing, Political Economy of the Media, Politics and the Media, Political Communication, Media Audiences and Effect and Media and Promotionalism.


Crisis communications, Corporate communication, Public affairs, Media relations, Promotions, Branding, Corporate, Healthcare, Finance, Entertainment and Lifestyle.


To obtain an entry level position in the public relations field, where I can utilize my social media expertise, writing and communication skills obtained through Humber College’s public relations program, as well as pursue future growth opportunities within the company. 




Advanced writing skills with knowledge on news & press releases, social media, CSR reports, speeches, event planning, issues management and media message development.


Able to effectively prioritize and multi-task with special attention to detail. 


Excellent communicator able to effectively convey information and messages. 


Goal-driven leader able to maintain a productive, positive and confident environment.