VP, Information Technology
Initiated IT shared services consolidation in 2011 to improve several business and technology shared services departments to improve expense management, drive productivity and cost efficiencies, and gain consistent and repeatable people, process, and technology methodologies. Led combined shared services (SS) technology operations functions for all Kaplan business lines reporting to Kaplan IT SS CIO. Directed transformation and consolidation of business line technology operations of disparate multiple-business-line IT operations. Key outcomes and measures included cost optimization, IT business process standardization, offshore network operations and service desk partner adoption and migration, systems and application stability improvement, measures and metrics improvement, disaster recovery process implementation for critical applications gaps, and directory and identity management services. Principal sponsor and team leader of Kaplan migration to Google application for Kaplan enterprise and custom implementation and transition of Kaplan students to Google applications suite. Responsible for divestiture management and transition of business lines services. Member of global CIO council and IT operations board for all Kaplan and Washington Post IT functions.