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Work experience


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Partner with Finance AR team if required, e.g. invoice discrepancy, tax issue, etc. Self-appraisal & Profile 7+ years experience in Logistics/Su

pply Chain/Imp&Exp function 5+ years experience in Customer Service/Order Management/Forecasting/Logistics Operation 3+ years experience in handling and leveraging big data in complex icon_ quote

Logistics Assistant-Cs & Order Management

Philips(China) Investment Co
2007/11 — 2011/03., Ltd. Shenzhen Branch飞利浦( 中国) 投资有限公司深圳分公司 Department: Assembleon Technology(SMT Supplier) Position: Logistics Assistant-CS & Order Management Interface between internal teams and 20+ customers with APAC region, focusing on key customers(TPV/Intel/Asus/Micro/RFMD) to hit aligned SLA Excecute fulfillment by monitoring 3PLs performance to make sure PO & Project on-time-delivery Interpret customer business needs to internal stakeholders to solve urgent case and escalate cross-functionally as appropriate Prioritize fulfillment sequence with contingency plan if confronting supply constraints Monitor inventory trend and provide pre-alert of forecasting supply(material/component) shortfalls

Sr Executive

Colgate-Palmolive(China) Co
2011/04 — 2012/05., Ltd高露洁棕榄( 中国) 有限公司 Department: Customer Service & Logistics Position:. Sr Executive(National Customer Service Team) Partner with Sales team and KA(Walmart/Tesco/Metro) to host monthly performance review meeting, discuss supply issue, resolution and alignment Provide report & analysis on a regular basis(fill rate/OTD/sales-through) highlight supply risk and best practice


Wal-Mart Stores Inc. Global Sourcing Division
— present) 沃尔玛全球采购办 Department: Global Logistics Position: Logistics Specialist(Process excellence & Training) Play a key role in data processing and reporting function, release KPI analysis on a regular basis to all levels of management and stakeholders Provide insight/suggestion by discovering number variance from large, complex, and varying data sets Provides action plan(solutions/simplification) to drive improvements via process review Reply suppliers daily inquiry related to shipment/document/payment across all Walmart retail markets, which covering 17 destination countries/regions



South China Normal University School of Foreign

University of Finance