Courtney Cross

Courtney Cross

Work History

Work History

Assistant General Manager

Jared the Galleria of Jewelry

  • Managed the daily operation of a projected $4.5 million full service high-end jewelry store
  • Led a team of 15-20 associates
  • Responsible for driving sales and maximizing sales opportunities
  • Maintained profitable repair margins
  • Personnel recruitment, training, and development
  • Conducted daily training meetings
  • Open 2 new locations in St. Louis market
  • Created extensive Competitive Pricing Logs
Jun 2009 - Present

videographer.editor.production assistant

cross2k productions

  • Found Films LLC, First 48: Missing Persons, Chicago, IL
  • Urban Ministries Inc., Calumet City, IL
  • U.S. Army photo shoot, Ft. Knox, KY
  • A Silver Lining Foundation Health Fair, Chicago, IL
  • Mr. Charity Foundation, Bloomindale, IL
  • Pro Wrestling Blitz, Joliet, IL
  • So You Think You Can Dance auditions (Season 7), Chicago, IL
  • Zero To Hero TV, Chicago, IL
  • Chi-town In The Mix, K-Nation Karaoke Challenge, Plano, IL
  • 2009 Magic City Football Classic Weekend, Birmingham, AL
  • 2009 Atlanta Football Classic Weekend, Atlanta, GA
  • 2009 Southern Heritage Football Classic Weekend, Memphis, TN
  • 2009 Indiana Challenge Ballroom Dancing Competition, Merrillville, IN
  • 2009 Harvest Moon Ballroom Dancing Competition, Chicago, IL
  • 2009 & 2010 Windy City Open Ballroom Dancing Competition, Chicago, IL
  • 2010 Arthur Murray Dance-a-Rama, Chicago, IL
Jun 2009 - Present

Graduate Assistant/Video Manager

Illinois Center for Broadcasting

  • Executive Producer for community program “Conversations with Glenbard”
  • Coordinate crew and resources for video production
  • Shoot and edit video
  • Assist instructors with lessons plans and curriculum implementation
  • Provide technical support to students and faculty
  • Supervise/Direct students on remote productions
Jun 2009 - Dec 2009

Production Assistant

Batavia Access Television
  • Assist with pre-production, taping, and post-production of government meetings and community activities
  • Input programming schedule.
  • Maintain tape library database.
  • Assist with video productions and day-to-day operations, including office duties and equipment inventory.
Dec 2008 - Jun 2009

Production Assistant

NBC Universal, The Steve Wilkos Show

  • Pitch story ideas and book guests for show
  • Coordinate guest’s travel, accommodations, schedule, and appointments
  • Identify & solve production/guest concerns
  • Generate & maintain show files for each guest per show
  • Supervise and shoot guest’s vignette for show
Oct 2007 - Jan 2009

Keyholder/Sales

Kaehler Travelworks

  • Assist customer’s with the selection and repair of high-end luggage and travel accessories.
  • Meet or exceed monthly sales goals
  • Open and/or close store
  • Process and complete daily accounting paperwork
  • Ship, receive, update and monitor inventory levels
  • Fulfill online orders
Feb 2008 - Sep 2008

Assistant Shop Manager

Cash America Pawn

  • Assist the Store Manager with the daily operations of $5000,000 volume location.
  • Maintain profitable loan margins
  • Hire, train, and develop personnel
  • Identify and maintain proper inventory levels
  • Led a team of six (6) members
Aug 2007 - Mar 2008

Store Manager

Hannoush Jewelers
  • Managed the daily operation of a $500,000 full service high-end jewelry store
  • Led a team of 6 associates
  • Responsible for driving sales and maximizing sales opportunities
  • Create and implement “special events” to attract clients and increase store’s awareness in the community
  • Maintained profitable repair margins
  • Personnel recruitment, training, and development
Jul 2006 - Aug 2007

Store Manager

Zales Jewelers

  • Managed the daily operation of a $800,000 full service jewelry store
  • Led a team of 10 associates
  • Responsible for driving sales and maximizing sales opportunities
  • Maintained profitable repair margins
  • Personnel recruitment, training, and development
  • Conducted monthly sales meetings
Sep 2005 - Mar 2006

Jewelry Manager

K's Merchandise

  • Managed the daily operation of a $5.5 million full service high-end jewelry store
  • Led a team of 15 associates in various positions/departments
  • Responsible for driving sales and maximizing sales opportunities
  • Create and implement “special events” to attract clients
  • Maintained profitable repair margins
  • Personnel recruitment, training, and development

Education

Education
Sep 2008 - Jun 2009

Certificate

Illinois Center for Broadcasting

  • Graduated with 3.8 GPA
  • Received Outstanding Broadcast Student Internship Award
  • Received Highest Studio/Internship Hours Award

Coursework included: Reading and Speaking Techniques, Intro to Radio, Radio Studio Operations, Audio Production, Commercial Copy, Promotions, Intro to Television, Television Studio Operations, Floor Directing, Remote Camera Operations, Audio & Lighting, Video Production, Non-Linear Editing

Broadcast Training

Host/Producer

  • Hosted and Produced two live internet radio shows
  • Researched show topics
  • Recruited guests for phone/studio interviews
  • Production work
  • Live board operations
  • Followed program logs
  • Provided Play by Play and Color Commentary at PCW Wrestling events

Promotions: worked live events to increase school’s awareness

  • Wizard World Chicago Comic Con
  • Fox & Hound
  • PCW Wrestling
  • Buffalo Wild Wings

Broadcast Tools

  • Panasonic AG-HMC150
  • Panasonic AG-DVX100
  • Sony PD170
  • Canon GL1
  • Final Cut Pro
  • Cool Edit Pro
  • Adobe Audition
  • Arrakis ARC-8 board
  • Broadcast Tools Pro Mix 12 board