Mar 2014 - Present
Office Manager/Call Center Manager
Oct 2010 - May 2013
Business Office Manager
As the Business Office Manager at Medtech's Greenwood campus, I was responsible for posting financial aid to students' accounts. I processed withdrawals, scheduled refunds to students and lenders, and managed bad debt levels. I was also responsible for overseeing the annual budget and processing all invoices for payment. I oversaw all aspects of the bookstore operations, as well as managed the Accounting Assistant. As a manager, I had much more opportunity to change or improve processes, as well as implement new policies to help make students' experiences extraordinary!
Apr 2010 - Oct 2010
Corporate Student Accounts Coordinator
Many of the duties I performed as Corporate Student Accounts Coordinator transferred to my position as Business Office Manager, except instead of completing all those duties for the Midwest region, I now focus solely on one campus.
Mar 2009 - Apr 2010
This position started my career in the proprietary college industry. I ran the campus bookstore at the Indianapolis campus. I handled all student issues as they regarded to payments or financial aid. I coordinated with other departments to provide answers to student queries. I took student payments, managed late payments and passed out schedules for the start of each quarter. I posted tuition and completed month-end reconciliation. I took payments for other departments and collected money for student activities, such as Dress Down Day and graduation announcements. I assisted Corporate Financial Services as needed. I also wrote for and edited the campus newsletter.
Nov 2008 - Feb 2009
Public Relations/Marketing/Technical Writing Intern
I wrote and edited software and hardware manuals, created marketing materials for a media packet, wrote and distributed an e-newsletter to over 350 subscribers, conducted market research, helped with sales and planning of trade shows, and wrote and edited press releases.
Mar 2001 - Oct 2008
I began working at Bloomers during my sophomore year of high school and continued coming back during school breaks or vacations. I learned so many valuable skills here, such as how important it is to work with people I enjoy and to have a boss who leads by example. I began as a fresh flower processor and cleaning person and moved all the way up to florist, customer service, and assistant manager. I will always have a special place in my heart for this wonderful small business.
May 2006 - Aug 2006
I interviewed key sources for news articles, wrote and revised articles for print, participated in weekly intern meetings, and learned about the real day-to-day workings of the newspaper industry.
Recent graduate with an excellent work ethic, love of writing, and a creative mind is seeking a position within the fields of publishing, editing, journalism or communications. I have a realistic understanding of the publishing and journalism fields.
- Volunteer with the Humane Society of Indianapolis
- Class of 2007 News Writer for Saint Mary's College