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Work experience

Jul 2008Present

Training Manager

Valor Security Services

I am concerned with efficiency—a system can always be sharpened. When I began with Valor Security Services in July of 2008 we had only just acquired out site, a regional office location for Simon Property Group. Our department was fully functional, our client satisfied; but I saw room for growth. Over the next two years I became influential in transitioning our department to an innovative PDA style security system. It was new, foreign and, most begrudgingly, required investment from our bottom line. Today, just two years later, our customer service statistics are up nearly 300% with a 25% increase in billable deployment hours. Furthermore, all paper based reporting and transcription systems have been eliminated, freeing up valuable time and manpower. From a functional department, to a professional, well oiled machine—the client is ecstatic, with an increase in quarterly profits to boot!

20052007

Learning Assistant, Writing Critic

Rutgers University

At the Rutgers Learning Center my primary demographic were those 'tough cases'; those students who had been largely written off as unreachable. In response to the demands of these students, my learning associates and I pioneered a unique interscholastic think tank to address the need for new models of teaching. We utilized the existing principles of traditional and creative teaching strategies and adapted them to fit our interdisciplinary clientel. The results were incredible! By allowing the students to attack the material on their own term we say a dramatic jump in both comprehension and grades. It taught me to think outside of the box, utilizing technological (e.g. Youtube Broadcasts & Video Journals), performative (e.g. plays & readings), and dramatic (e.g. acting & sign language) teaching strategies.

Education

Sep 2009Present

Masters

Fordham University
Sep 2004May 2008

Bachelors of Arts

Rutgers University

HONORS & RECOGNITIONS

·Graduated Magna Cum Laude from Rutgers University

·Member of Dean’s List for cumulative GPA over 3.5 every semester of college career

·National Society of Collegiate Scholars

· Member of Delta Epsilon Iota Honors Fraternity

Certifications

Jul 2009Sep 2011

SORA Certified

New Jersey State Police
20092011

CPR (Infant and Adult)

Red Cross
20092011

Automated External Defibrillator

Valor Security Services
Jul 2009Jan 2010

First Aide

Red Cross