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Objective

I am seeking a position where I can use my software knowledge, artistic, and HTML skills plus my writing and customer service abilities to improve a company’s web & print documents in order to better serve the company's customers and clients. I hope that through my efforts the company will be able to produce greater revenue from their products and services.

Summary

Dedicated Service-Oriented Professional With 30 Years of Experience Serving and Helping Other People in a Variety of Environments and Organizations.

Work experience

Aug 2001Feb 2009

Graphic Artist

Cox AutoTrader

Over the years I worked in all areas of the department completing a variety of tasks, substituting for others when absent, and training new and existing employees at new tasks. This was a fast-paced production environment with high standards for accuracy.

  • My last position was as a Book builder where I paginated magazines and tabloids using Epic’s 4D database, Classified Layout System Page Director, FileMaker Pro, Quark Express, and Adobe Acrobat software.
  • During my years there I troubleshot problem ads, made corrections, analyzed graphic/EPS files for problems. I used Photoshop, Illustrator & Quark Express to solve these problems.
  • I created special projects, rate cards, marketing brochures, booklets, forms, and promotional signs for various departments within the organization.
  • I worked with 2 database programs, File Maker Pro, and Epic’s 4D, sorting, queries, and organizing in-coming work for the department.
  • I received several merit increases, compliments, and had a reputation for a job well done.
Jul 1999Mar 2001

Computer Technician & Web/Graphic Designer

Gemini Software Solutions

  • I provided computer technical assistance both in house and clients by installing hardware, software, & networking in a Microsoft environment.
  • I troubleshot any problems either hardware or software for both the computer and network.
  • I tested and documented all software setups/troubleshooting and provide reports to supervisors and clients.
  • I designed and created web sites and print material that were both visually pleasing and informative for the company.
  • I provided telephone help desk support for clients.
  • I interacted with clients on their needs and expectations for their websites, brochures, & advertisements.
May 1996Jul 1999

Computer Technician

  • I installed and troubleshot computer systems hardware Including CPU, scanners, printers, and plotters and associated software in a variety of computer labs/classrooms.
  • I documented all work done and any problems solved or problems still pending.
  • I provided technical support for a variety of computer labs.
  • I supervised student workers.
  • I tutored students on various software applications.
  • I provided public relations support for computer lab areas.
  • I designed and created web sites for several departments and projects for the campus.
  • I installed and maintained Windows NT 4.0 workstations, Windows NT 4.0 Servers, Windows 95, and Windows 3.11 for Workgroups.
  • I installed network protocols for classroom computers.
  • I troubleshot computer hardware problems and low-level troubleshooting of Sinclair’s computer network system as related to computer classrooms.
  • I managed the scheduling of the repairs around class times.
  • I loaded and unloaded a vast variety of software for both classroom and business office use. I used Symantec’s Ghost software to clone software images across the network to multiple classroom computers.
  • I prepared and tested software for the class curriculum.
  • I created and maintained an inventory of all software applications.
  • I tutored students in the use of Microsoft Windows, HTML, Adobe PhotoShop, Microsoft Office, and Internet skills.

Graphic Design & Web Development

Graphic Design - Ad Layout

Photoshop & Illustrator Artwork

Education

Mar 2009Present

Computer Information Systems

Devry University
Mar 1996Aug 1998

Associate Degree in Individualized Study in Computer Services and Graphics

nAssociate Degree in Individualized Study in Computer Services and Graphics

nGraduated with Honors - 3.5 GPA

Book Composition Portfolio

Skills

Adobe Acrobat
I have been using Acrobat since version 3. I am very proficient in creating any type of Acrobat document including web-based forms. I am familiar with the new Adobe Designer for Acrobat, which does make creating forms much easier. I am continuing my education with Acrobat in learning more of the advanced features using JavaScript
Quark Express
I have been creating books, magazines, advertisements, documents, brochures, and business cards in Quark Express for the last 7.5 years. I started with version 3.3 and am now proficient on version 7. I am comfortable in either a Mac or PC environment. I can work either as a team member or independently. My work includes compositions for the following companies: Cox Auto Trader a division of Cox Enterprises, Sinclair Community College, Home Based Arts Corp., & Gemini Software Solutions. 
Adobe Dreamweaver (formerly Macromedia Dreamweaver)
I love working in Dreamweaver. It is so much fun to use. I have been using Dreamweaver since version 1.2, which would have been 1998. Now, my two favorite features of Dreamweaver is the split screen between the code view and designer view. I love to write my own HTML and CSS and love to watch the elements pop into place as I create code. The other feature is the auto complete function. That takes away so much typing it makes the job go so much faster. Hopefully, I will be creating more websites using Dreamweaver CS4 soon.
Adobe Illustrator
I didn't pick up on Illustrator until I had many years of experience with Photoshop. I originally used CorelDraw to create vector images. I now enjoy using this software as much as Photoshop. One can do some very creative imagery in this software. My favorite piece that I have done is overlaying my color pencil drawing "Seascape" using the gradient mesh tools in Illustrator. Those tools gave my piece just the right color gradients that I envisioned. I would like to do more commercial work using Illustrator.
Adobe Photoshop along with Kai's Powertools 3, 5, & 6
I started learning Photoshop in 96'. It was version 3 before it had layers. I started using plug-ins as soon as 97'. Kai's powertools have always been my favorite. I can achieve some very creative designs playing with Kai's tools. Since then I have learned to use Photoshop as a photo restorer, a color corrector, web image builder, to create high DPI print images, build magazines, brochures, and entire books with the software. I am a Photoshop expert and I want to do more. The only area that I have not done is video. And I would like the opportunity to do that also.
Hypertext Markup Language (HTML)
I am self-taught in HTML. I've been creating web pages since '97. I believe am at an expert level. Although I use tools such as Dreamweaver or Frontpage, I still code from memory. I am very fluent in reading HTML written by others. I am up to date on XHTML and all of it's specifications. I am up to date on Casading Style Sheets and all it's specifications and use CSS to design all of my web sites.

Letters of Recommendation

Photoshop & Illustrator Art