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Summary

Motivated, bilingual, self-starter with excellent communication skills seeking a position in an environment that would further strengthen and build customer service skills.

Work History

Jun 2015Present

Sales Associate

Adidas

Provided excellent customer service while on the selling floor, fitting room and front end.

Stocked and replenished merchandise when necessary.

Received and processed cash, check and credit payments.

Recommended, selected and helped locate merchandise based on customers needs and desires.

Answered incoming phone calls by customers in need of service and handled each inquiry as needed.

Jun 2014Jan 2016

Barista

Starbucks

Greeted and connected with customers whilst delivering excellent customer service, at all times.

Performed cash handling and register functions in accurate manner.

Trained new partners and kept up to date with current promotions and new products.

Maintained a calm demeanor during periods of high volume or unusual events, and retained composure when encountered with uncomfortable situations.

MUG Awards: August 2014, September 2015

Education

Aug 2014Present

Pasadena City College

General Education

Sep 2010Jun 2014

Orthopaedic Hospital Medical Magnet High School

High School Diploma

Certifications

20142017

California Food Handler's Card

ServSafe