Lerato Nkodi

To manage the delivery of numerous corporate client training projects within Regenesys Business School, Ensures that projects are delivered on time, on budget and to agreed quality standards. Serving as the conduit and liaison person between the client and the organization ensuring project and service delivery.

Duties and Key Responsibilities

To manage all aspects of designated engagement projects, including the following:

Project execution

• Proactive management of projects.
• Act as central point of contact for the project team and all other stakeholders.
• Actively managing client expectations for the duration of the project.
• Maintain customer relationship management though regular contact (meetings/ emails/ call logs etc.).
• Proactively managing all project meetings (internal and external) including meeting agendas, preparation of meeting documentation, minutes of meeting and auctioning all stakeholder feedback.
• Manage project coordinators and administrators in their day-to-day work.
• Ensure consistent and accurate administration of engagement projects.
• Deal with project related inquiries and activities.
• Develop and manage the use of an electronic and manual filing system for all project related documentation.

Contract management

• Actively managing project contracts, finances and personnel to ensure projects are delivered within time, budget and constraints.
• Creating, writing and co-ordinating professional, accurate and timely project reports in line with the project charter, client requirements and invoicing schedules.
• Manage the project invoicing schedule (and deliverables) and ensure that invoices are created and delivered in time for payment purposes.
• Follow up on payment for all invoices and manage any issues/ discrepancies.

People management

• Proactively managing project resources to ensure that the project is delivered on time, within budget and as per quality agreement.
• Motive team members to contribute to team/ organizational work.
• Lead and manage by example, and to encourage team work.
• Foster a ‘can do' culture of by actively seeking solutions to problems and involving team members in the process.

Project evaluation

• Evaluating projects systematically in order to capture and share learning from what to do, and to facilitate a culture of continuous individual and organisational learning.
• Facilitate a culture of continuous individual and organisational learning

Project Administration

Job SummaryTe purpose of this position is to ensure that student welfare, administration, record keeping and academic processes for designated Academic programmes result in outstanding customer delivery.

• Pre-programme administration and co-ordination - venue booking; function sheets; delegate accommodation; putting together delegate booklets; creating evaluation forms; name tags; liaising with faculty in respect of course outlines and pre-readings; compiling course packs; ensuring printing and distribution; finalising course schedules; etc.
• Programme administration and co-ordination - registration of delegates; event management (e.g. booking venues, catering, attendance off all module openings and orientation and other experiential events); delegate interface (e.g. dealing with queries and requests)
• Post-programme administration and co-ordination - capturing and distributing evaluations, client liaison, capturing marks, arranging and managing graduation, etc.
• Delegate assessment - co-ordinating, tracking, ensure marking and capture results
• Support Programme Manager - preparation of presentations, documents and proposals
• Relationships - Develop and maintain relationships with delegates and the relevant client company stakeholders; faculty; internal and external service providers.

Intern: Human Resource Shared Services:Organizational development unitCity of Johannesburg:My internship training with the City of Joburg was for a period of 18 months. operated as an HRgeneralist, worked within different departments and gained skill and knowledge within the following:

Organizational Development Unit:

•  Provided administration support to the Deputy Director Organizational development.
•  Ensure that all the admin functions and secretary duties within the Organizational Development      unit are offered efficiently.
• Record keeping and capturing leave forms,strike statistic data,department reports and minutes of  meetings.
•  Managed the diary of the Deputy Director.
•  Liaising with internal and external queries(employees/clients).

OD Projects:

•  Nominated to be part of the task team for the High Level Institutional Review project.
•  Assisted in designing the job description of level 3 and 4 for the group high level structure.
•  Assisted the Specialist Remuneration in collecting data,analyzing and assessing thegraphical remuneration structure of the entire city of Johannesburg.

Gender Mainstreaming:

• Worked with the gender mainstreaming specialist in a number of projects and had to attend a 5 day executive GM training with PALAMA. The training seeks to strengthen the capacity of public servants to ensure that all levels of the public service integrate gender
• Considerations into their daily planning and programming activities.it aims to impart to public servants best practices,strategies and tools for integrating a gender perspective in all aspects of their departments.
• Reseached topics on gender related topics and planned seminars. I organised a young woman seminar and made sure it was on the GM forum calender so it takes place annually.
•  Reviewed and challenged the engendering of gender into the City's Hr policies.
•  Attended the different gender forum meetings,wrote minutes and distributed them to different stakeholders via electronical medium.
• Suggested to the forum to have a quarterly leaftet on the achievements.progress and as a form of a marketing tool to educate and popularise the new portfolio amongst the leadership and staff of COJ
• Wrote and article and it was published on the Gender mainstreaming annual newsletter on 16 days of activism against woman and children abuse, this article was on behalf of the young woman in the City.

Organizational Capacitation unit:

• As part of my training i worked with the Deputy Director OC to develop an individual learning plan for the OD team. The team consist of 8 employees
• Designed a training manual and facilitated a 3 day workshop for the OC department.
• Trained and facilitated a workshop of 150 interns from different departments and regions.

HR Field Services:

•  Assisted the HR field services in the recruitment process
•  Screening of applicants CV's
•  Short listing of candidates

Youth Directorate:

•  Volunteered to review and draft an implementation policy for the youth directorate of the City, the policy will look at how the city can attract and retain young people into the COJ system.
•  Assisted the directorate to organize a dialogue/Hector Peterson Memorial Lecture for the youth of the City of Joburg. i assisted in recruiting the 120 young people that attended the lecture.
•  Part of the youth Forum in the city of Joburg.

Nike Run Jozi Race:

• Assisted the still water company in recruiting 60 young people for this event.
• In charge of supervising the team that where printing and allocating race packs to over 15 000 participants.
• In charge of the admin,allocation of meal tickets,allocation of race gear,counting of stock before and after the race.
• Data capturing,email responces,conflict resolutions,customer satisfaction,answering calls on behalf of nike.
• Made sure that staff where allocated at the correct stations during the race.
• In charge of registering participants for the race.

Marketing Department:Telecommunications is a company incorporated in the Republic of South Africa that currentlyprovides voice and data infrastructure and communication to multi unit, residential buildingsthroughout the Johannesburg Central Business District and surrounding areas.Core duties:

• Recruited the sales and marketing team.
• Compiled a client satisfaction survey.
• Data capturing of clients information and telephone numbers on the server system.
• Implemented marketing strategies

Campus Ministry:

I was one of the 10 executive members of the Believers Love World campus society. i assisted theBLW campus pastor. i was in charge of other young leaders in different ministry departments. iorganized logistics and counselling and mentor ship for student.

Assistant Camera and Production:

• Handled administration duties within the department
• Administered internal and external venues for recording
• Recruited extra camera volunteers for crusades and Sunday services.
• Operated the master camera during Sunday services.
• Co ordinated the production of a 30 minute TV show called Rhapsody of realities south Africa, it was broadcasted on Love World Christian Network, 7 days a week.
• In charge the production equipments when ever we traveled internationally.
• In charge of training new people in the department.

Majored in business management.

Received a distiction for strategy Implementation in my final year of study.