Le Rachelle Woodward
- Sanford,FL US
- [email protected]
full time customer service representative made out bound and inbound calls to Allstate Insurance customers activate credit cards also sold identity protector and direct alert. customer service and retention department as well as front desk.
scheduled appointments for customers that have requested free estimates on home improvement products set the day and time took directions from customers for rep to come out called and confirmed appointments for the next day
Took inbound and outbound calls from customers who wanted to get cable and telephone services,trouble shoot cable and phone, took payments went over customers bills also worked in the retention department to get customers to come back and collect on debt on pass due accounts, up sale
Certificates: Expanded Functions,Radiology,CPR,First Aid,OSHA,HIV?AIDS,Domestic Violence and substance abuse awareness.