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Work experience

Oct 2010Present

Vice President; PMO Manager

Bank of America

Primary Responsibilities:Leads the Quality Assurance adherence review process to ensure projects are following requirements of the Change & Project Management Framework. Core Member of the Continuous Improvement team, responsible for execution of the Performance Metrics Program. Conducts monthly reviews, reporting results in the areas of process adherence, testing, and release management. Facilitates the development of the root cause analyses and corrective action plans and prepares presentations to the technical executives. Oversees an internal SDLC management tool by making key decisions on product enhancements, leading requirement gathering sessions, and compiling feedback from the subject matter experts. Facilitates the communication process to evaluate program achievements and identify areas for improvement through user forums, training sessions, targeted focus groups, and associate surveys.

Major Achievements:Developed and successfully managed a performance metrics program, measuring monthly achievements in process adherence and delivery, testing, and release management. Led the business side of three successful releases of internal SDLC management software used by more than 4000 associates in their day-to-day routines. Played a key role in achieving 80% of user satisfaction with the associate support and process enablement activities.Received multiple recognition for delivering impactful presentations, reports, and data analysis. Led the design, implementation, and roll-out of the Software Estimation Improvement project, conducting an online training for more than 800 resources. Designed a proactive QA adherence process to ensure meeting Enterprise Change Standards and Critical Elements that played an important role in achieving 95% audit adherence score.

Feb 2009Oct 2010



Primary Responsibilities: Designed and delivered full and half-day workshops on creative workforce management for small and mid-sized businesses. Facilitated various focus groups; conducted customized 360-degree assessments and organizational surveys.  Provided management consulting and executive coaching services around talent selection and retention, business identity and strategic planning, creative brainstorming and collaboration in the organizations.

Major Achievements: Received clients’ praise and recognition on delivering a customized Business Identity Solution.Published several articles on employee selection, person-organization fit, and openness to difference in team building.

Jul 2008Oct 2010

Solutions Architect - Consulting

Accruent, Inc.

Primary Responsibilities: Led or facilitated requirements gathering focus groups and design workshops, actively identifying challenges and producing process improvement solutions. Guided technical consultants; evaluated and estimated the development of software components.Facilitated change management initiatives and oversaw quality assurance and risk mitigation planning.Provided client-facing support and guidance during implementation cycles.

Major Achievements: Designed and managed a successful implementation of a robust software solution for tracking and reimbursing Invoices, approving payments and managing accruals for more than 8,000 stores at Family Dollar Corporation.

Sep 2007Jun 2008

Senior Project Manager

Primary Responsibilities: Directed end-to-end implementations of enterprise Real Estate Performance Management software for Fortune 500 companies, utilizing internal methodologies of project planning/scoping, and resource/time management.Monitored, maintained, and managed an overall project plan, scope, and schedule with the client project manager. Assessed project successes and challenges via internal and external post-mortem sessions, and provided formal written project evaluations.

Major Achievements: Drove the successful implementation of the first customer release for a web-based Real Estate Performance Management solution, achieving high levels of customer satisfaction and receiving praise from the client's counterpart at 24-hour Fitness, Inc. Spearheaded the on-time, within-budget delivery of a highly-customized software implementation project for Red Robin International Inc., which highlighted a 13-week, calendar-based straight-line rent calculation process and JD Edwards ERP Integrations. Earned the quarterly Highest Services Sales award for up-selling services to customers. 

Sep 2004Sep 2007

Technical Services Project Manager

Primary Responsibilities: Functioned as the primary liaison between business and technical teams, managing technical aspects of software implementations and translating complex business needs into technical solutions.  Managed multiple technical projects integrating Accruent software with various ERP solutions such as Lawson, PeopleSoft, JD Edwards, and others.  

Major Achievements: Led a team of application and technical consultants for major software upgrade and off-site migration support projects for T-Mobile USA; directed the technical development for the straight-line rent calculation initiative, which resulted in a 99% Sarbanes-Oxley compliance audit pass rate.Implemented an online resource management initiative, resulting in a significant reduction of resourcing deadlocks and enhancement of forecasting and reporting abilities. Developed a set of technical specifications for ERP integrations and data conversions that became the standard for all Accruent projects.

Sep 2000Sep 2004

Software Development Manager

Primary Responsibilities: Led a team of software developers that delivered four major releases of Real Estate Performance Management Software.Managed various concurrent software development projects.Provided day-to-day management, coaching, and mentoring to a cross-cultural team of engineers.Conducted yearly performance reviews and personnel evaluations.

Major Achievements: Built, trained, and supervised an 18-member team of local and off-shore developers.  Maintained a 0% turnover in the department for four years.  Streamlined internal operations by establishing appropriate change management processes and methodologies.

Mar 1997Sep 2000

Software Developer

Primary Responsibilities: Served as one of the original developers of market-leading Real Estate Performance Management Software. 

Major Achievements: Recognized as a proven subject matter expert (SME) in lease administration and facility management.



Doctor of Psychology

Phillips Graduate Institute

Dissertation: The Effect of Person-Organization Fit on the Likelihood of an Invitation to an Initial Job Interview


  • Master-level chess player - frequently competing in on-line tournaments
  • Road Warrior traveler - visited more than 15 countries and 200 cities
  • Reading books and writing articles


Result-driven and goal-oriented professional, equipped with more than 18 years of progressive success within leadership roles in technology organizations.  Resourceful and hands-on team leader, providing a track record of consistent achievements in project, resource, and change management roles.  Experienced liaison between business units and technical resources. Trusted adviser and decision maker for management teams, demonstrating solid leadership, as well as analytic, interpersonal, and technical abilities.

Adept at designing process/system improvements to boost productivity and reduce costs.  Proactive team player known for driving decisions and consensus to resolve issues.  Capable of leading teams of all backgrounds and levels. Holds a doctoral degree in organizational consulting, specializing in change management, team building and development, employee selection and recruitment.

Core Competencies:

Change Management ♦ Process Improvement ♦ Resource Management ♦ SDLC

Project Management ♦ Capacity Planning ♦ Process Adherence Monitoring ♦ Metrics & Reporting 

Organizational Development ♦ Person-Organization Fit ♦ Multicultural Teams & Outsourcing



Howard Shain

I have known Leon for over 10 years and have had the opportunity to work closely with him in a team environment as well as being a resource under his leadership. Leon has always demonstrated the highest level of professionalism and competency in business and I have always been assured that a successful outcome would result when Leon was directing a project, or leading development.

Leon is well organized, calm and supportive as a business partner and he is a highly skilled technologist. What I admire most about Leon is his problem solving abilities and the strategic approach he utilizes to redefining solutions.

Leon is truly gifted when it comes to “thinking outside the box”. Time and time again he has impressed me by adapting new approaches for reaching project objectives. I deeply respect Leon as a colleague and consider him a good friend

Alex Polishchuk

Leon is a highly dedicated and solution-oriented consultant who was guiding us through the process of developing our organizational integrity. His professional expertise, creativity, and ability to quickly catch on with specifics of our business made the time he spent with us incredibly valuable. We would definitely like to work with him again in the future.

Dan Urritia

I worked with Leon on building an accounting solution to a complex lease accounting compliance problem. His command of both technical and business aspects of very challenging details were instrumental in achieving a completely successful outcome that exceeded management's expectations.

Jon Genchi

Leon is an exceptional project manager who possess the rare ability to bridge the technical side to the functional side of whatever project he is managing or involved with. Having worked closely with Leon over the last 2 years on high profile accounts I had the benefit of witnessing and learning how to take whatever situation arises and turn it into a success for the client.

Mark Friedman

Leon was one of the first

four employees that helped me start Accruent and worked with the company for over eleven years. In that time, Accruent grew to be a market leader in our space with 20% of the Fortune 500 and 50% of the Top 100 Retailers as customers. With regard to Leon specifically, I will say without hesitation that Leon’s contributions were vital to the company’s early survival and success.

During his tenure at Accruent, Leon served various roles from Engineer to Engineering Team Leader to Project Manager. Leon succeeded in all of these roles and we continued giving him more responsibility. As the company evolved into being venture backed, the caliber of talent and expectations of employees in the company rose significantly-and Leon is one of the rare few that continued to make the cut and grow with the company throughout.

Leon has tremendous raw talent coupled with the highest level of commitment and determination. Leon was one of the key developers that shaped the early designs of our software and the sophisticated financials that have differentiated Accruent in the marketplace and still endure today.

Mark Theissen

During my work as VP of Professional Services, Leon Tonkonogy managed Technical Services and Product Development Teams, reporting directly to me. In his work there, Leon successfully assembled and managed a combined team of local and off-shore developers, producing several critical releases of a contract management software solution. Leon has great analytical and technical skills, he is highly motivated and has an excellent work ethic. Leon is well-respected and liked by customers and co-workers and I would like to recommend him to any prospective employer.