About Me

Work ethics

Willing to learn,  faster leaner, responsibility, disciplined, hardworking, good observational skills.


Friendly, sociable, approachable, team player.

Employment History

Work History
Feb 2012 - Nov 2015

Customer ServiceExecutive

Hong Leong Bank Berhad

*Job Rotation (in charge of cash handling, ATM&CDM monitoring, cheque clearing, remittance transaction, front line transaction, saving account, current account, and fixed deposit account)

* Provide excellent service to new customers and maintaining good relationships with existing customers in order to achieve a long-term customer relationships goal.

Oct 2011 - Jan 2012

Receptionist cumAdmin Executive

Sk Builders Sdn Bhd

* Answer, screen and forward any incoming phone calls while providing information when needed and responsible for the Payroll.
* Manages phone calls from customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible.

May 2011 - Aug 2011

Industrial Training

Bank Simpanan Nasional

* Internship for three months and attached in several departments which were included Administration, Credit Operations, Counter Operations, Accounting, Sales and Marketing, Deposit Unit, Disbursement Unit, and Micro Finance Department.

Jan 2008 - Jul 2011

Sales Assistant

Bestcom Trading Co.

* Greet customers who enter the shop and assist them to find the goods and products they are looking for.

* Responsible for processing cash and card payments.

Academic Achievement

  • 2009 : Dean’s Award for Excellent Academic Achievements in 1st Semester, 2009/2010.
  • 2008 : Dean’s Award for Excellent Academic Achievements in 1st Semester, 2008/2009.
  • 2007 : Winner of Presenting Business Proposal Competition.
  • 2007 : Excellent in Business Subject during higher secondary school (Upper Six).
  • 2006 : Excellent in Business Subject during higher secondary school (Lower Six).


2008 - 2011

Bachelor of Business Administration with Honours (Financial Management and Banking) 

Universiti Malaysia Sabah (UMS)

Bachelor Degree

CGPA : 3.50 (based on scale of 4.00

2006 - 2007

Malaysian Higher School Certificate (STPM)

SMK Sungai Tapang

Pre-University "Form Six (Lower Six and Upper Six)"

CGPA : 3.34 (based on scale of 4.00)

 Non Academic Performance/ Co-curriculum

Year 2009

  • Committee Member for Bank Negara Malaysia and Financial Planning Association of Malaysia Presenting: The Financial Education Roadshow 2009
  • Protocol Committee of UPIC (UUM Pribumi Investment Camp) 2009 Carnival Agenda at each 20 IPTA
  • Participant of "Minggu Kesedaran Kewangan: (M2K)
  • Participant of Field Trip to Innosabah and Bank Negara Malaysia

Year 2004 – 2007

  • Group Leader of School Perfect
  • Committee Member of Consumer Club
  • Committee Member of Indoor Game Club
  • Committee Member of PERTINAM (“Pelajar Tingkatan Enam”) Club
  • Facilitator of Form Six Student Orientation Programme





  • English (read, write, speak and listen)
  • Bahasa Malaysia (read, write, speak and listen)
  • Mandarin (read, write, speak and listen)

IT Skills

  • Microsoft Office, Words, Excel, PowerPoint (Intermediate Level)
  •  Internet Application.


  • Mr. Kho Teck Seng  +6082254224 / +60128922969 (Customer Service and Operation Manager, Hong Leong Bank Berhad)
  • Dr. Zatul Karamah Binti Ahmad Baharul Ulum  +6088 – 320000 (Ext.1512) (Lecturer, Universiti Malaysia Sabah)