Dilip Dand

Summary

Product Management - Project Management - Software Development -Mobile

Analytical, multifaceted Project Management Professional (PMP) with over 12 years of in-depth experience managing products & projects for Fortune 1000 and startups in financial services, healthcare, technology and aerospace industries. Well-suited with strong evaluation and planning skills, as well as hands-on experience in day-to-day management of multiple software development projects and programs. Proven track record in process definition and improvement initiatives using Six Sigma and Root Cause Analysis.

Area of Expertise

Project Management – Product Management – P&L – Software Development – Web Development –

Mobile Development - Business Process Outsourcing – Knowledge Process Outsourcing Team Leadership - Process Definition & Improvements – Resource Management – Six Sigma – Operational Excellence – Java – J2ME – J2EE

Work History

Work History
Apr 2006 - Present

AVP - Global Strategy & Service Delivery

WaMu

Associate Vice President – Global Strategy & Service Delivery

Business Process Outsourcing Project Manager focused on global outsourcing of critical voice services and back office operations based on overall strategic business needs.

Achievements include:

  • Led the project team in identifying and selecting the best outcome offshore vendor to provide multiple services that resulted in over $4 million in savings.
  • Managed projects to efficiently transition services to new vendors with individual budgets of up to $500K.
  • Facilitated governance of the vendors by performing quarterly audits and capturing relevant metrics.
Oct 2001 - Present

Principal Consultant

DvDand Solutions, LLC
  • Developed a messaging platform for a client to send real-time alerts to mobile phones using text messages for real estate industry.
    • Managed the complete lifecycle of product development from concept to customer delivery.
    • Worked with the client to define the requirements and get approval on deliverables.
    • Led a team of 3 offshore developers through the complete project lifecycle to develop the mobile solution.
  • Developed a prototype to display patient data on PDAs from Welch Allyn’s health monitoring system using the HL7 interface.
  • Clients include Welch Allyn and ICMA.
Apr 2004 - Sep 2005

Project Manager

Keane, Inc.

Project lead on several outsourced projects at Honeywell. Achievements include:

  • Used Keane’s Project Management Methodology to manage projects with budgets up to $2 million.
  • Prepared and presented the project status at the Monthly Branch Project Review meeting including computing Earned Value of Deliverables to senior management.
  • Trained on Six Sigma and applied the principles in various projects.
Oct 2001 - Apr 2004

Technical Product Manager

  • Managed a new product development to deliver the health monitoring data via a web interface.
    • Managed the complete lifecycle of product development from concept to customer delivery.
    • Worked with Marketing and Regulatory to define the requirements and get approval on deliverables.
    • Led a team of 3 onsite developers through the complete project lifecycle to develop the web solution.
    • Worked with an outside consulting company for the User Interface design and oversaw the integration of the UI design into the application.
  • Developed a middleware product to integrate the health monitoring information in to an clinical information system using CORBA and HL7 for Welch Allyn Monitoring, a leading health monitoring equipment provider.
    • Led a small team of developers through the complete project lifecycle to develop the integrated solution.
    • Used the Rational Unified Process (RUP) to perform analysis and design on the project.
    • Identified an open source toolkit for Java to generate HL7 messages.
Apr 2000 - Oct 2001

Director of eCommerce

  • Spearheaded the development of suite of Internet tools for Sportsnuts.com, a startup that focused on helping amateur sports teams build their communities.
  • Managed development of e-commerce websites for clients using ASP, Smalltalk, Java, as well as Starbase eXpressroom product, an XML-based content management system.
  • Trained clients in Starbase products.
  • Provided trouble-shooting expertise to clients on Starbase's and ObjectShare's products.
Jul 1995 - Apr 2000

Director of Consulting

  • Project Manager for a $5 million outsourced project with Bell Atlantic Corporation, Virginia.
  • Led a team involved in the successful launch of Bell Atlantic's long distance service.
  • As the team's subject expert and project lead, was responsible for project planning, resource allocation, training.

Education

Education
Feb 1991 - Nov 1993

Master of Computer Studies

Specialized in Artificial Intelligence and Database Systems.

Jun 1990 - Apr 1991

Post-Graduate Diploma in Computer Management

University of Mumbai
Jun 1987 - Apr 1990

Bachelor of Commerce

University of Mumbai

Certifications

Certifications
Oct 2007 - Present

Project Management Professional (PMP)

Project Management Institute
Oct 2007 - Present

Operational Excellence Bronze

WaMu