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Summary

Product Management - Project Management - Software Development -Mobile

Analytical, multifaceted Project Management Professional (PMP) with over 12 years of in-depth experience managing products & projects for Fortune 1000 and startups in financial services, healthcare, technology and aerospace industries. Well-suited with strong evaluation and planning skills, as well as hands-on experience in day-to-day management of multiple software development projects and programs. Proven track record in process definition and improvement initiatives using Six Sigma and Root Cause Analysis.

Area of Expertise

Project Management – Product Management – P&L – Software Development – Web Development –

Mobile Development - Business Process Outsourcing – Knowledge Process Outsourcing Team Leadership - Process Definition & Improvements – Resource Management – Six Sigma – Operational Excellence – Java – J2ME – J2EE

Work experience

Apr 2006Present

AVP - Global Strategy & Service Delivery

WaMu

Associate Vice President – Global Strategy & Service Delivery

Business Process Outsourcing Project Manager focused on global outsourcing of critical voice services and back office operations based on overall strategic business needs.

Achievements include:

  • Led the project team in identifying and selecting the best outcome offshore vendor to provide multiple services that resulted in over $4 million in savings.
  • Managed projects to efficiently transition services to new vendors with individual budgets of up to $500K.
  • Facilitated governance of the vendors by performing quarterly audits and capturing relevant metrics.
Oct 2001Present

Principal Consultant

DvDand Solutions, LLC
  • Developed a messaging platform for a client to send real-time alerts to mobile phones using text messages for real estate industry.
    • Managed the complete lifecycle of product development from concept to customer delivery.
    • Worked with the client to define the requirements and get approval on deliverables.
    • Led a team of 3 offshore developers through the complete project lifecycle to develop the mobile solution.
  • Developed a prototype to display patient data on PDAs from Welch Allyn’s health monitoring system using the HL7 interface.
  • Clients include Welch Allyn and ICMA.
Apr 2004Sep 2005

Project Manager

Keane, Inc.

Project lead on several outsourced projects at Honeywell. Achievements include:

  • Used Keane’s Project Management Methodology to manage projects with budgets up to $2 million.
  • Prepared and presented the project status at the Monthly Branch Project Review meeting including computing Earned Value of Deliverables to senior management.
  • Trained on Six Sigma and applied the principles in various projects.
Oct 2001Apr 2004

Technical Product Manager

  • Managed a new product development to deliver the health monitoring data via a web interface.
    • Managed the complete lifecycle of product development from concept to customer delivery.
    • Worked with Marketing and Regulatory to define the requirements and get approval on deliverables.
    • Led a team of 3 onsite developers through the complete project lifecycle to develop the web solution.
    • Worked with an outside consulting company for the User Interface design and oversaw the integration of the UI design into the application.
  • Developed a middleware product to integrate the health monitoring information in to an clinical information system using CORBA and HL7 for Welch Allyn Monitoring, a leading health monitoring equipment provider.
    • Led a small team of developers through the complete project lifecycle to develop the integrated solution.
    • Used the Rational Unified Process (RUP) to perform analysis and design on the project.
    • Identified an open source toolkit for Java to generate HL7 messages.
Apr 2000Oct 2001

Director of eCommerce

  • Spearheaded the development of suite of Internet tools for Sportsnuts.com, a startup that focused on helping amateur sports teams build their communities.
  • Managed development of e-commerce websites for clients using ASP, Smalltalk, Java, as well as Starbase eXpressroom product, an XML-based content management system.
  • Trained clients in Starbase products.
  • Provided trouble-shooting expertise to clients on Starbase's and ObjectShare's products.
Jul 1995Apr 2000

Director of Consulting

  • Project Manager for a $5 million outsourced project with Bell Atlantic Corporation, Virginia.
  • Led a team involved in the successful launch of Bell Atlantic's long distance service.
  • As the team's subject expert and project lead, was responsible for project planning, resource allocation, training.

Education

Feb 1991Nov 1993

Master of Computer Studies

Specialized in Artificial Intelligence and Database Systems.

Jun 1990Apr 1991

Post-Graduate Diploma in Computer Management

University of Mumbai
Jun 1987Apr 1990

Bachelor of Commerce

University of Mumbai

Certifications

Oct 2007Present

Project Management Professional (PMP)

Project Management Institute
Oct 2007Present

Operational Excellence Bronze

WaMu