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Work experience

Nov 2013Present


TriStrand Coaching and Consulting, LLC
Owner/Founder Pioneers development of a coaching service which offering services using effective verbal and written communication acting as a model for the industry standard Facilitates client-centered interactive training and career counseling, emphasizing practical applications for individual education and personal/professional development Cements business relationships while creating value for both individuals and businesses Identifies, creates and facilitates needs for an 8 week workshop for the unemployed, underemployed and misemployed for a career ministry which has become a model for other organizations Counsel on conflict-resolution, behavior problems and career exploration
Feb 2011Nov 2013

HR Recruiter/independent Consultant

KRC Consulting, LLC Washington, DC HR Recruiter/Independent Consultant Sourced qualified candidates for background investigation teams and improved diversity hiring by 10% in support of company's diversity initiative Worked closely with Chief Executive Officer, creating and refining hiring goals which generated activities that have achieved growth and substantial savings Managed internal and external relationships to maintain candidate flow resulting in enhanced screening for candidates and reduced day-to-fill positions by 5%
Nov 2011Jul 2013

Operations Officer

Georgetown University
Washington, DC Human Resources Contact/Operations Officer Recruited, hired, onboarded and managed six students and volunteers for department vacancies and improved hiring process by monitoring and tracking new hires using a newly created EXCEL database to maintain HR records(applications, I-9s, etc) and turned around operations from last to ranking #2 Processed time, payroll, distributed paychecks and petty cash, reviewed, filed and maintained hiring paperwork for 250 students per semester Reconciled cost center charges to ensure appropriate invoice payments and monitored and replenished office inventory which improved budget and inventory levels resulting in receiving a personal 20% pay increase HR Anew Columbia, MD
Apr 2010Jan 2011

Human Resource Learning Specialist

HR Anew
Human Resource Learning Specialist Facilitated training and wrote training manuals based on ASTD training for EEO, employee relations. diversity, disability and other HR-related topics for workshops created to improve HR practices at Goodwill, NASA and Amtrak which improved manager to staff relations by 72% Researched PTO programs and provided advice and guidance, including interpretations and opinions regarding programs and policies which involved assessments, policy conditions resulting having a good rapport with clients and colleagues Created and tracked project management plans, provided team and client meeting minutes, ensuring team was abreast on project status and deliverables were met on time and within budget Assisted with talent acquisition, pay administration, compensation, benefits, performance management and employee relations for 30 employees Assisted with the internal corporate job vacancy report and Internet posting process
Nov 2008Dec 2009

Project Director/manager

Kauffman and Associates
Inc. Silver Spring, MD Project Director/Manager Managed daily project operations and three staff for the Administration on Aging, giving performance evaluations, defined and classified expectations and outcomes based on the aged-related requirements, presented project updates to team and monitored expenditure budget reports, scheduled and staffed exhibits and handled training logistics, telephonic training resulting in proper nutrition awareness for the aged Native American and Alaskan Native audiences Maintained positive relationships using impeccable communication and relationship skills affording positive internal and external relations resulting in opening doors and removing for both the company and client that would have impeded project advancement and client satisfaction and personal/professional growth Implemented the use of talent management systems and technology for the varied generations' career development.
Jul 2001Nov 2008

Deputy Project Director

JBS International
North Bethesda, MD Deputy Project Director Co-managed $6 million dollar support and clearinghouse service and staff of seven for the National Institute on Aging, establishing project and staff guidelines for improved project success using succession planning and relevant training tools developing staff for greater positions Improved staff retention rate resulting in being selected to serve on the Competency and Development team-tasked to blend 2 distinct company cultures and determine individual skill and competency levels Researched and developed outreach strategies for the aged, instituting marketing techniques, staffing exhibits, and postings to list that assisted individuals outside the organization which increased customer satisfaction while ranking as provider of top-notch service; Planned, directed and supervised the activities of staff to include evaluating work performance by subordinates; assigned work; interviewed candidates for positions within the office; identified developmental training needs of employees and provided training, as deemed appropriate Served as the lead and primary decision maker on employee relations issues for over 300 employees and managers and identified and implemented proactive plans to reduce conflict vulnerability Worked with HR professionals on informal employee grievances, administering leave policies, performance management standards and deficiencies resulting in improved employee relations





University of Phoenix



Business Management 

University of Phoenix