Lenie R. Gervero

  • Cembo, Makati City
Lenie R. Gervero

Customer Service Representative


To work as a call center quality analyst in a well established firm that offers opportunities for professional growth.

Work experience

Work experience
Jul 2013 - Present

Back Office Support

Sitel Philippines

Order Fulfillment Agent

Aug 2011 - Jul 2013

Customer Service Representative

Sitel Philippines

Household Loyalty-Outbound


Jun 2007 - Mar 2011

Bachelor in Secondary Education

Mount Carmel College- Baler Aurora

Secondary Education Major in English

Summary of Skills

  • Strong data analysis, interpretation and problem solving skills both written and verbal
  • Willingness to accept challenges along with the ability to work under pressure
  • Goal-oriented and motivated individual along with the ability to work independently
  • Excellent multitasking skills
  • Proficient with Excel, Access, Windows – DOS, word processing and screen navigation
  • Remarkable attention to detail, communication, and leadership skills


  • Journalist Of The Year-Mount Carmel College Baler Aurora (March 2012)
  • Certificate of Excellence Awardee- Sitel Philippines (Sept. and Oct. 2012, March, May and September 2015)

Character References

References Available Upon Request