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Driven, goal oriented, results-focused professional, thrives in fast-paced roles managing multiple programs, projects, and process improvement teams. Track record of ethical business decisions, initiative and leadership in improving operations, increasing efficiency, cutting costs, and streamlining processes.

Work experience

Sep 2008Present

Real Estate Agent

Priority One Real Estate and Mortgage

·Successfully guided homebuyers and sellers through the sale and purchase of properties

·Planned successful marketing and advertising strategies targeting and developing new accounts, bringing more businesses and greater economic support to the city

·Expanded customer base through a variety of effective sales techniques

·Identified and resolved conflicts between public and bank, employees and management, clarifying work relationships and alleviating communication problems

·High-Volume, High-Dollar Negotiations

·Strategic/Tactical Planning

·Managed multiple listings and ensured timely closing of all transactions

·Monitored and documented product defects in the field

·Work with home inspectors and appraisers to determine any and all actions needed

·Ensure that all terms of the contract are met prior to closing

Jun 2007Sep 2008

Customer/Supplier Relations Manager

Lewis Lifetime Tools

·Analyzed supplier quality programs to ensure company quality requirements were met

·Solved customer quality issues

·Solicited sales of new or additional products

·Drove value-engineering efforts based on knowledge of (assigned) commodities and their industry drivers in relation to potential material alternatives

·Processed orders into the accounting system with special care paid to pricing, terms, freight specifications and other special requests

·Interfaced with factory and suppliers to ensure timely fulfillment and shipment of orders

·Monitored and documented product defects in the field

·Oversaw accounting system/EDI integration

·Investigated and introduced, where justified, new supply chain management technologies designed to improve supplier quality, total cost productivity, inventory turnover, and cycle time while eliminating waste

·Prepared detailed procedures manual for current position and improvements in other business units

·Provided support for special projects as needed

·Involved in Kaizen process and quality improvement team

Aug 2003Apr 2007

Owner/General Manager

One Eyed Willie's Island Grill

·Oversaw overall operations of the business

·Managed all sales and marketing aspects

·Negotiated pricing with inventory suppliers

·Supervised General Manager and staff

·Provided customer service and maintained vendor and customer relations

·Created and designed full menu

·Analyzed daily P&L

·Developed business plan to secure investors

Oct 1990May 2003

Corporate Product Manager

Insight Electronics, LLC (Memec LLC)

·Developed short and long-range targets for total cost control and maximizing inventory turns for major Original Equipment Manufacturing (OEM) suppliers (sole source and commodity products)

·Increased overall sales from 4 million to over 6.5 million per month over a 2 year time span

·Implemented supply chain fulfillment strategies with contract manufacturers such as Solectron, Flextronics and Jabil

·Defined and delivered all materials control strategies in alignment with overall goals and objectives

·Managed a team of performance oriented Product Controllers

·Maintained new contracts, customer master information, invoice and payment records, updates, and expiration dates

·Responsible for project management as it relates to product life cycle

·Maintained global pricing in the Americas, Europe, and Asia.

·Controlled customer managed inventory systems, such as Consigned, Kan Ban, JIT, EDI, and MRP

·Developed short and long term sourcing strategies for commodities assigned focused on optimizing value added improvement within the supply base

·Delivered the highest quality of service to 650 field sales and engineers in the United States, Canada, Mexico and South America

·Maintained procurement and supply chain management, contract strategy development and supplier performance program

·Managed relationships with key contractors, subcontractors and suppliers

·Facilitated compliance with the company’s ethical and diversity expectations

·Worked with quality assurance/quality control to maintain ISO 9002 standards with suppliers and customers

·Met regularly with suppliers to review supplier performance and the status of Supplier/Company improvement projects in the areas of quality, delivery, inventory turns and total cost 

Oct 1990Jan 1993

Product Controller

Insight Electronics, LLC (Memec LLC)
  • Implemented lease procurement processes to reduce costs, improve supplier quality, delivery, reduce inventory, cost of ownership and cycle time
  • Purchased and tracked daily orders
  • Provided delegated support to Marketing Directors
  • Expedited delinquent back logs and back ordered products
  • Successfully compiled and shortened backlog purchase order list consisting of problems with part numbers, shipping/request dates and quantities
  • Communicated with suppliers and vendors daily to track and correct errors and missing orders
  • Updated, maintained and printed daily sales and warehouse reports to record inventory
  • Prepared and processed weekly sales spreadsheets
  • Engaged the supply base throughout the design and implementation process for all new product development projects
  • Provided customer service to suppliers
  • Leveraged the affiliated companies’ purchasing power to obtain better pricing and payment terms from vendors
  • Provided industry expertise, including the identification of industry drivers, on the materials and components assigned
  • Provided status reports daily on industry changes and the expected impact of those changes


Apr 2009Oct 2010

Masters of Business Adminstration

Western Governors University
Jan 2006Jul 2008


University of Phoenix


Greg Provenzano

Greg was current President of Memec Americas which incorporated Insight Electronics, LLC.

Norma Samaniego Miller


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