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Technical and soft skills
Excellent communication skills with the ability to work with people at all levels. Personable and professional telephone skills. Driving license and access to vehicle. IT literate team player.  


  • I enjoy watching a range of sports particularly football. Also play wheelchair basketball
  • I enjoy most types of music, like to go to rock concerts
  • I enjoy movies, reading. (novels to biographies)
  • I have a pro-active interest in opening opportunities for people with disabilities.


Work experience

Jun 2012Dec 2012

Business Support Officer

New Horizons Care

·Data input and maintain client details on the client system, Care free

·Scan and archive client paperwork

·Distribute post to staff. Frank record and take the daily post

·Man the phones, transfer calls, take and deliver messages

·Make day to day rota changes on Care Free for support workers and case managers

·Ensure that the client records are up to date

Jan 2012Mar 2012

Part time Admin support

UNISON Northampton Branch
  • Maintain membership database
  • Answer phone
  • Take messages for stewards
  • Any other office duties
Sep 2011Dec 2011

Business Support Desk Assistant

Northamptonshire County Council
  • Reading Business Service Desk emails
  • Replying to emails
  • Logging emails on touch paper help desk to relevant teams to deal with request

Information Assistant

Northamptonshire County Council
  • Data cleanup
  • Email requests from care managers, regarding service code setup
  • Run general reports on current service users. Using Business Objects
  • Add service providers to carefirst
  • Maintain service register codes and cost rates
  • Dealing with enquires from staff by phone
  • Receive and check information
  • Ensure cycle of information is correct
  • Maintain absence and sickness records

Statistical Assistant

  • Receive, check and verify information.
  • Support information systems to ensure that the cycle of information is correctly maintained.
  • Set up computerized records, relating to service users.


  • Dealing with enquires from the public and other council employees
  • Taking telephone calls and messages from staff and the public
  • Booking meeting rooms for colleagues
  • Keeping diary of appointment for some colleagues


NCC Assessment Centre

Business Administration NVQ Level 2

Using Information Technology NVQ Level 2

Computer Literacy & Information Technology RSA Stage 1

Sports Coach UK. Start Coaching Programme Certificate.

Jan 2012Apr 2012

City & Guilds

OPTIONS 2 60 Gold Street
Sep 2011Jan 2012

Level 1 Achieved 10 credits

The Open University

Online course work from home